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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
Canyon View Medical is a reputable healthcare provider operating family medicine clinics in the cities of Springville and Mapleton, Utah. The organization is committed to delivering compassionate, high-quality medical care to patients of all ages in a welcoming and efficient environment. Renowned for its patient-centered approach, Canyon View Medical continually enhances its services through dedicated staff and advanced healthcare practices, ensuring that every patient receives personalized attention and comprehensive medical support. The clinics are equipped with modern medical technology and staffed by skilled healthcare professionals, working together to foster healthy communities through preventive care, diagnosis, and treatment of various medical... Show More
Job Requirements
- Multi-tasking
- flexibility
- telephone skills
- customer service
- time management
- organization
- attention to detail
- scheduling
- word processing
- professionalism
- quality focus
- Spanish-speaking ability a plus
- previous medical receptionist experience a plus
Job Qualifications
- Ability to multi-task effectively
- strong telephone skills
- excellent customer service skills
- good time management
- strong organizational skills
- high attention to detail
- proficient in scheduling and word processing
- professional demeanor
- quality focused
- previous experience as a medical receptionist preferred
- bilingual in Spanish a plus
Job Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone
- answering or referring inquiries
- enrolls patients in Patient Portal while describing the benefits of enrollment
- optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- keeps patient appointments on schedule by notifying provider of patient's arrival
- reviewing service delivery compared to schedule
- reminding provider of service delays
- comforts patients by anticipating patients' anxieties
- answering patients' questions
- maintaining the reception area
- ensures availability of treatment information by filing and retrieving patient records
- maintains patient accounts by obtaining, recording, and updating personal and financial information
- obtains revenue by recording and updating financial information
- recording and collecting patient charges
- controlling credit extended to patients
- filing, collecting, and expediting third-party claims
- maintains business office inventory and equipment by checking stock to determine inventory level
- anticipating needed supplies
- placing and expediting orders for supplies
- verifying receipt of supplies
- scheduling equipment service and repairs
- protects patients' rights by maintaining confidentiality of personal and financial information
- maintains operations by following policies and procedures
- reporting needed changes
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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