Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Job Description
Canyon View Medical is a reputable healthcare provider operating family medicine clinics in the cities of Springville and Mapleton, Utah. The organization is committed to delivering compassionate, high-quality medical care to patients of all ages in a welcoming and efficient environment. Renowned for its patient-centered approach, Canyon View Medical continually enhances its services through dedicated staff and advanced healthcare practices, ensuring that every patient receives personalized attention and comprehensive medical support. The clinics are equipped with modern medical technology and staffed by skilled healthcare professionals, working together to foster healthy communities through preventive care, diagnosis, and treatment of various medical conditions.
The Family Medicine clinic at Canyon View Medical is currently seeking a Front Office Receptionist to join their dynamic administrative team. This role is integral to the clinic’s operations, serving as the first point of contact for patients and visitors, whether in person or over the phone. The Front Office Receptionist plays a pivotal role in creating a positive experience for patients by efficiently managing appointments, facilitating patient enrollment into the Patient Portal, maintaining accurate patient records, and ensuring smooth communication between patients and healthcare providers. This position demands exceptional organizational skills, excellent interpersonal communication, and a strong commitment to maintaining confidentiality and professionalism.
As a Front Office Receptionist at Canyon View Medical, you will be responsible for welcoming patients, responding to inquiries, scheduling appointments, and helping patients access essential services while upholding the clinic’s standards of quality and care. You will also maintain patient accounts, assist with financial processes, and support the business office by managing inventory and equipment needs. This role requires a proactive approach to managing workflow and patient satisfaction, enabling providers to focus on delivering excellent medical care. While previous medical receptionist experience and Spanish language skills are advantageous, the clinic values a detail-oriented, courteous individual who thrives in a fast-paced healthcare setting.
This is an exciting opportunity for candidates who are passionate about healthcare administration and wish to contribute to a team dedicated to improving patient health outcomes. Canyon View Medical offers a collaborative and supportive work environment where continuous improvement and professional growth are encouraged. The employment type is full-time, reflecting the clinic's commitment to reliable patient service and operational excellence. Joining Canyon View Medical means becoming part of a trusted community healthcare provider with a mission to enhance the quality of life for patients through outstanding service and compassionate care.
The Family Medicine clinic at Canyon View Medical is currently seeking a Front Office Receptionist to join their dynamic administrative team. This role is integral to the clinic’s operations, serving as the first point of contact for patients and visitors, whether in person or over the phone. The Front Office Receptionist plays a pivotal role in creating a positive experience for patients by efficiently managing appointments, facilitating patient enrollment into the Patient Portal, maintaining accurate patient records, and ensuring smooth communication between patients and healthcare providers. This position demands exceptional organizational skills, excellent interpersonal communication, and a strong commitment to maintaining confidentiality and professionalism.
As a Front Office Receptionist at Canyon View Medical, you will be responsible for welcoming patients, responding to inquiries, scheduling appointments, and helping patients access essential services while upholding the clinic’s standards of quality and care. You will also maintain patient accounts, assist with financial processes, and support the business office by managing inventory and equipment needs. This role requires a proactive approach to managing workflow and patient satisfaction, enabling providers to focus on delivering excellent medical care. While previous medical receptionist experience and Spanish language skills are advantageous, the clinic values a detail-oriented, courteous individual who thrives in a fast-paced healthcare setting.
This is an exciting opportunity for candidates who are passionate about healthcare administration and wish to contribute to a team dedicated to improving patient health outcomes. Canyon View Medical offers a collaborative and supportive work environment where continuous improvement and professional growth are encouraged. The employment type is full-time, reflecting the clinic's commitment to reliable patient service and operational excellence. Joining Canyon View Medical means becoming part of a trusted community healthcare provider with a mission to enhance the quality of life for patients through outstanding service and compassionate care.
Job Requirements
- Multi-tasking
- flexibility
- telephone skills
- customer service
- time management
- organization
- attention to detail
- scheduling
- word processing
- professionalism
- quality focus
- Spanish-speaking ability a plus
- previous medical receptionist experience a plus
Job Qualifications
- Ability to multi-task effectively
- strong telephone skills
- excellent customer service skills
- good time management
- strong organizational skills
- high attention to detail
- proficient in scheduling and word processing
- professional demeanor
- quality focused
- previous experience as a medical receptionist preferred
- bilingual in Spanish a plus
Job Duties
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone
- answering or referring inquiries
- enrolls patients in Patient Portal while describing the benefits of enrollment
- optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- keeps patient appointments on schedule by notifying provider of patient's arrival
- reviewing service delivery compared to schedule
- reminding provider of service delays
- comforts patients by anticipating patients' anxieties
- answering patients' questions
- maintaining the reception area
- ensures availability of treatment information by filing and retrieving patient records
- maintains patient accounts by obtaining, recording, and updating personal and financial information
- obtains revenue by recording and updating financial information
- recording and collecting patient charges
- controlling credit extended to patients
- filing, collecting, and expediting third-party claims
- maintains business office inventory and equipment by checking stock to determine inventory level
- anticipating needed supplies
- placing and expediting orders for supplies
- verifying receipt of supplies
- scheduling equipment service and repairs
- protects patients' rights by maintaining confidentiality of personal and financial information
- maintains operations by following policies and procedures
- reporting needed changes
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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