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Job Overview
Compensation
Hourly
Range $19.00 - $22.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
This job opening is for a Receptionist position within a healthcare clinic setting, a critical role designed to ensure a smooth, efficient, and welcoming experience for all patients who visit the facility. The clinic itself is a professional medical establishment dedicated to providing comprehensive care to its patients through a combination of clinical expertise and administrative precision. Known for fostering a friendly environment and focusing on patient satisfaction, the clinic offers an opportunity for professionals to engage in a dynamic role where communication, organization, and customer service skills are paramount.
As a Receptionist at this clinic, you will... Show More
As a Receptionist at this clinic, you will... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in a receptionist or administrative capacity, preferably in healthcare
- Proficient in EMR usage
- Skilled in communication and multitasking
- Knowledge of insurance verification
- Basic computer literacy
- Commitment to maintaining patient confidentiality
- Ability to work in a fast-paced environment
- Positive and professional demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in a receptionist or administrative role preferably within a healthcare setting
- Proficiency in using electronic medical records (EMR) systems
- Strong communication and interpersonal skills
- Ability to handle multiple tasks efficiently
- Familiarity with insurance verification processes
- Basic computer skills including MS Office
- Attention to detail and organizational abilities
- Customer service orientation
Job Duties
- Check patients in upon arrival by verifying and scanning required identification and insurance cards
- Ensure completion of all required new patient and follow-up forms
- Collect time-of-service payments including copays and self-pay balances
- Check patients out following provider instructions including printing educational materials and scheduling follow-ups
- Schedule new patient appointments and manage referral intake
- Contact patients to collect demographic, insurance, and referral information
- Verify patient insurance coverage and communicate details clearly
- Request PCP referrals and HMO authorizations as required
- Enter and track new patient referrals
- Answer incoming patient phone calls professionally
- Manage patient voicemails and route messages appropriately
- Monitor and manage front desk and personal inboxes within the EMR
- Respond to patient portal messages and complete assigned administrative tasks
- Verify patient insurance eligibility using payer portals
- Contact patients or insurers to resolve coverage questions
- Perform additional duties to support front desk operations and clinic efficiency
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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