Front Office Medical Receptionist

Harvard Surgery Center is a reputable healthcare facility dedicated to providing quality surgical care with a focus on patient safety and satisfaction. As a leading surgery center, it offers a range of outpatient surgical procedures in a state-of-the-art environment staffed with experienced medical professionals committed to excellence in patient care. The center prides itself on maintaining high standards of professionalism, cleanliness, and efficient operation to ensure an optimal experience for patients, physicians, and visitors alike. Harvard Surgery Center operates with a friendly and supportive environment that values teamwork, innovation, and ongoing professional development. The position of Receptionist / Front Desk Coordinator plays a vital role at Harvard Surgery Center as the first point of contact for all those who enter the facility including patients, physicians, visitors, and vendors. This role requires exceptional interpersonal skills and the ability to maintain a warm and welcoming atmosphere in addition to managing multiple administrative functions. The Receptionist / Front Desk Coordinator is responsible for greeting individuals courteously, answering and directing phone calls, coordinating patient check-in and check-out processes, verifying patient information, and collecting payments as necessary. Moreover, this position supports the flow of patients through the surgery center by notifying clinical staff about arrivals and maintaining clear communication channels. This highly visible role requires dependability, organizational skills, attention to detail, and the capacity to handle a fast-paced healthcare setting while ensuring patient confidentiality consistent with HIPAA guidelines. Candidates must be professional in appearance and demeanor and able to execute a wide range of clerical duties including document scanning, filing, scheduling assistance, mail distribution, and managing office supplies. The Receptionist also facilitates communication between patients, physicians' offices, vendors, and internal staff. This position highlights the importance of cooperation with management and clinical teams to support smooth administrative operations. Employment at Harvard Surgery Center offers competitive pay and benefits such as paid time off, health insurance options, and retirement plan options. Overall, this role is critical to the efficient operation of Harvard Surgery Center and the delivery of outstanding patient-centered care in a supportive and professional environment.