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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Paid Time Off
Health Insurance
Retirement Plan
Job Description
Harvard Surgery Center is a reputable healthcare facility dedicated to providing quality surgical care with a focus on patient safety and satisfaction. As a leading surgery center, it offers a range of outpatient surgical procedures in a state-of-the-art environment staffed with experienced medical professionals committed to excellence in patient care. The center prides itself on maintaining high standards of professionalism, cleanliness, and efficient operation to ensure an optimal experience for patients, physicians, and visitors alike. Harvard Surgery Center operates with a friendly and supportive environment that values teamwork, innovation, and ongoing professional development. The position of Receptionist / Front Desk... Show More
Job Requirements
- high school diploma or equivalent
- previous medical office or receptionist experience preferred
- excellent customer service and communication skills
- basic computer proficiency
- ability to multitask and remain organized in a fast-paced environment
- professional appearance and demeanor
- ability to maintain confidentiality and professionalism at all times
Job Qualifications
- high school diploma or equivalent
- previous medical office or receptionist experience preferred
- excellent customer service and communication skills
- basic computer proficiency
- ability to multitask and remain organized in a fast-paced environment
- professional appearance and demeanor
- ability to maintain confidentiality and professionalism at all times
Job Duties
- greet and assist patients, visitors, physicians, and vendors in a courteous and professional manner
- answer and direct incoming phone calls
- check patients in and out for surgical procedures
- verify and update patient demographic and insurance information
- collect required forms, signatures, and payments when applicable
- maintain patient confidentiality in accordance with HIPAA regulations
- notify clinical staff of patient arrivals and assist with patient flow
- scan, upload, and file documents as needed
- assist with organizing charts, paperwork, and daily schedules
- maintain reception and waiting areas in a clean and orderly manner
- assist with copying, faxing, emailing, and other clerical duties
- receive and distribute mail and deliveries
- help maintain office and front desk supplies
- communicate professionally with patients, physicians' offices, vendors, and staff
- relay messages accurately and promptly
- assist with scheduling-related communication when needed
- support management and clinical staff with administrative projects as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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