Front Office Manager - Historic

The Historic Davenport Hotel, Autograph Collection, is a prestigious and iconic hotel located in Spokane, Washington. Known for its rich heritage and stunning architecture, this hotel has established itself as a symbol of elegance and luxury in the hospitality industry. It offers an exquisite experience to both business and leisure travelers, combining historic charm with modern amenities. As part of the Autograph Collection, which signifies individuality and character, the hotel maintains a high standard of service and sophistication, drawing guests from all around the globe who seek a unique and memorable stay. The Davenport Hotel is not just a place to stay but a landmark that reflects Spokane's history, culture, and commitment to excellent hospitality.

Working with the Historic Davenport Hotel means joining a team that prides itself on delivering exceptional guest experiences within a historic and luxurious setting. The hotel is committed to fostering professional growth and development, providing ample opportunities for career advancement within the hospitality industry. Team members enjoy a rewarding environment where their skills and dedication are highly valued and recognized. The Front Office Manager role is a key position in this prestigious establishment, entrusted with ensuring that the front office staff delivers impeccable customer service and operates efficiently according to the hotel’s standards and financial goals.

The Front Office Manager is responsible for leading and empowering the front office team to meet or exceed guest expectations and budgeted profit margins. This includes managing recruitment, training, performance reviews, and motivating staff to maintain a skilled and customer-focused workforce. The manager ensures compliance with employment laws and hotel policies while fostering a culture of excellence and responsiveness to guest needs. With duties spanning budgeting, human resources management, and staff development, this leadership role plays an essential part in the overall success and reputation of the Historic Davenport Hotel. The position offers a competitive salary range from USD 55,000 to USD 65,000 annually and represents a unique opportunity to contribute to a respected, historic brand in the hospitality sector.