Front Office Manager - Centennial

The Centennial Hotel, managed by Davidson Hotel Company LLC, is a premier hotel located in the heart of downtown Spokane. This establishment is renowned for its elegant design, exceptional service, and prime downtown location, making it a distinguished pillar of the Spokane hospitality industry. The hotel offers a welcoming and inclusive work environment where teamwork, professionalism, and outstanding guest experiences are highly valued. Employees at The Centennial Hotel have the opportunity to work in a dynamic setting that promotes career growth across diverse departments including guest services, food and beverage, and events. The hotel prides itself on fostering a culture that motivates and empowers its staff, helping them to develop their skills and achieve their professional goals in a rewarding career path within the hospitality sector.

The role of Front Office Manager at The Centennial Hotel requires a dedicated individual committed to delivering exceptional customer service. The successful candidate will lead the front office team to meet and exceed departmental goals, ensuring all staff are well-trained and operate according to the hotel's high standards. This includes managing various human resources functions such as recruitment, training, coaching, and performance evaluations to maintain a skilled and motivated workforce. Additionally, the Front Office Manager will be responsible for preparing and managing the annual departmental budget aligned with the hotel's operational plans. This role demands strong leadership abilities, effective communication skills, and proficiency in managing customer interactions and front office operations efficiently. The position offers a unique opportunity to be part of a prestigious and growing hospitality management company known as Davidson Hospitality Group, which operates hotels and restaurants across the US under well-known brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville. Working at Davidson is more than just a job; it is a commitment to excellence and a chance to be part of an entrepreneurial and supportive culture that values each employee’s contribution.