Front Office Manager

Pyramid Global Hospitality is a renowned hospitality management company dedicated to fostering a people-first culture, emphasizing employee growth, development, and wellbeing. With a global footprint spanning over 230 properties worldwide, Pyramid Global Hospitality prides itself on creating a supportive, diverse, and inclusive work environment where every team member can thrive and advance their career. The company offers comprehensive employee benefits, including health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and exclusive employee rates on hotel stays. Their commitment to continuous training, professional development, and meaningful relationships ensures that their workforce is well-equipped to deliver exceptional guest experiences across all their properties.

The Cambria Hotel Austin Downtown, a prestigious property under Pyramid Global Hospitality, exemplifies the company’s high standards of service and operational excellence. Located in the heart of Austin, Texas, this upscale hotel is known for its vibrant and dynamic atmosphere, offering guests a blend of comfort, style, and top-tier hospitality. At Cambria Hotel Austin Downtown, employees begin with a competitive wage package, excellent benefits, a matching 401K plan, generous bonuses, travel perks, and myriad opportunities for professional growth across a portfolio of 140 hotels representing all major brands.

We are currently seeking a dedicated and experienced Front Office Manager to lead the front desk and guest service operations at the Cambria Hotel Austin Downtown. As the Front Office Manager, you will play a pivotal role in ensuring that every guest enjoys a memorable and seamless experience from arrival to departure. This position requires strong leadership, exceptional communication skills, and an unwavering commitment to guest satisfaction. You will oversee daily operations, manage and develop the front office team, coordinate with other departments, and ensure compliance with company policies and standards. This full-time role offers a salary range of $55,000 to $65,000 and is ideal for individuals passionate about hospitality and eager to contribute to a growing, successful company. Join us and become part of an employer who truly values its team members as much as its guests, offering a workplace where you can learn, grow, and have fun while making a difference.