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Job Overview
Employment Type
Full-time
Part-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
Travel Discounts
Commuter Transit Benefits
Commuter parking benefits
Employee assistance program
Wellness Program
Educational and professional development
Referral Bonus Program
Job Description
HHM Hotels is a distinguished hospitality company known for its commitment to providing exceptional guest experiences while upholding high standards of service and sustainability. As a rapidly growing hotel group, HHM Hotels operates a variety of properties designed to meet the needs of diverse travelers, from business guests to vacationing families. The company's dedication to excellence is evident in its core values which emphasize capability, heartfelt service, and a commitment to staying nimble in an ever-evolving industry. HHM Hotels fosters a positive workplace culture that encourages growth and development, ensuring employees have the opportunity to advance within the hospitality sector.... Show More
Job Requirements
- Associate's or bachelor's degree preferred
- 2 to 5 years hospitality related experience
Job Qualifications
- Associate's or bachelor's degree preferred
- 2 to 5 years hospitality related experience
Job Duties
- Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Monitor all front office financial operations and ensure front office compliance with accounting controls and procedures
- Develop, implement and monitor daily, weekly, monthly, and annual department-wide budgets and forecasts
- Review, submit for approval, and order capital budget items as required
- Supervise all guest services department managers
- Review correspondence from guests and incident logs and direct staff according to information obtained
- Oversee all vendor and personnel contracts throughout the hotel
- Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking
- Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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