You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
bonus eligible
401(k)
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Voluntary insurance
team discounts
Travel Discounts
Career advancement opportunities
Paid Time Off
Job Description
Our property is a distinctive boutique luxury hotel committed to delivering personalized, intentional, and refined hospitality service to each guest. We pride ourselves on cultivating a TEAM-oriented culture, which stands for Together Everyone Achieves More, ensuring that every staff member supports one another to elevate the overall guest experience. This unique approach fosters an environment where attention to detail and exceptional service are paramount, setting us apart as a premier destination for travelers seeking a sophisticated, welcoming atmosphere. Each interaction reflects our dedication to excellence and the belief that hospitality is a deeply personal art, which requires presence, care, and... Show More
Job Requirements
- Minimum 2+ years Front Office Manager experience in a branded or luxury boutique hotel environment
- Strong background in Front Desk, Guest Services, and Night Audit operations
- Exposure to or responsibility for valet operations strongly preferred
- Working knowledge of Front Office accounting processes including reconciliation and cash handling
- College degree or hospitality coursework preferred
- Proficiency in hotel systems such as Opera, OnQ, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack
- Exceptional communication skills both verbal and written
- Strong leadership presence with the ability to inspire, coach, and hold standards
- High emotional intelligence and refined guest service instincts
- Ability to multitask and remain composed in a fast-paced luxury environment
- Full availability including nights, weekends, and holidays
Job Qualifications
- Minimum 2+ years Front Office Manager experience in a branded or luxury boutique hotel environment
- Strong background in Front Desk, Guest Services, and Night Audit operations
- Exposure to or responsibility for valet operations strongly preferred
- Working knowledge of Front Office accounting processes including reconciliation and cash handling
- College degree or hospitality coursework preferred
- Proficiency in hotel systems (Opera, OnQ, Fosse, Lightspeed, HotSOS, GXP, BOB, Kipsu, Slack, etc.)
- Exceptional communication skills, both verbal and written
- Strong leadership presence with the ability to inspire, coach, and hold standards
- High emotional intelligence and refined guest service instincts
- Ability to multitask and remain composed in a fast-paced luxury environment
- Full availability required, including nights, weekends, and holidays
Job Duties
- Lead daily Front Desk, Guest Services, Night Audit, and Valet operations
- Provide active, hands-on leadership across AM and PM shifts as business needs require
- Support valet operations directly, including assisting with valet driving when necessary
- Train, mentor, and develop a service-focused team grounded in luxury hospitality standards
- Ensure accuracy and integrity in all Front Office accounting processes including cash handling, billing, posting, and audit procedures
- Partner closely with Accounting to ensure timely reconciliation and reporting accuracy
- Maintain constant presence in the lobby and arrival areas to anticipate and elevate guest needs
- Drive service recovery in real time with discretion, urgency, and professionalism
- Uphold brand standards while reinforcing a culture of personalized, anticipatory service
- Communicate clearly with leadership regarding operational performance, staffing, and guest feedback
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: