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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Hilton travel discounts
room discounts
Career development opportunities
Complimentary Meals
parking
Job Description
Blossom Hotel Houston, Curio Collection by Hilton, is a distinguished luxury hotel located in the vibrant heart of Houston, Texas. This prestigious establishment is known for blending upscale hospitality with the rich cultural and diverse backdrop of the city. Nestled just steps away from the nation’s largest medical and research community at the Texas Medical Center, as well as in close proximity to major landmarks such as NRG Stadium and Rice University, the hotel offers a unique setting that combines convenience, culture, and luxury. Operated under the renowned Curio Collection by Hilton, Blossom Hotel Houston prides itself on delivering exceptional... Show More
Job Requirements
- High school diploma or equivalent
- 2 to 4 years of experience in front office or guest services leadership
- Proficiency with Property Management Systems such as Opera, Fosse, or OnQ
- Ability to work nights, weekends, and holidays
- Strong problem-solving skills
- Exceptional interpersonal and communication skills
- Ability to manage VIP and high-profile guests with discretion and professionalism
Job Qualifications
- 2 to 4 years of leadership experience in front office or guest services
- Proficient with PMS systems such as Opera, Fosse, or OnQ
- Strong guest service and interpersonal skills
- Ability to handle high-pressure situations with professionalism
- Experience managing VIP and high-profile clientele
- Flexible availability including nights, weekends, and holidays
- Excellent communication and teamwork abilities
Job Duties
- Lead and manage the front office teams, instilling a culture of excellence
- Ensure seamless daily operations, enhancing guest satisfaction at every touchpoint
- Engage actively with guests, providing personalized service to make their stays memorable
- Collaborate with various departments to elevate the guest experience constantly
- Monitor financial metrics, striving for efficiency and effectiveness in service delivery
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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