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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Job Description
Our establishment is a reputable hotel committed to delivering exceptional guest experiences through outstanding service and a welcoming environment. As a cornerstone of the hospitality industry, our hotel prides itself on maintaining high standards of quality, professionalism, and guest satisfaction. We believe that an engaged and talented team is fundamental to our success, and we provide opportunities for career growth and development within the hospitality sector. Our hotel is known for its supportive work culture, commitment to excellence, and dedication to creating memorable stays for every guest who crosses our threshold.
The Front Office Manager plays a crucial ro... Show More
The Front Office Manager plays a crucial ro... Show More
Job Requirements
- Flexible to work any shifts, including holidays and weekends
- Previous hotel front office leadership experience
- Strong communication skills
- Leadership abilities
- Problem solving skills
- Organized and dependable
- Detail oriented
- Comfortable with hotel software systems and front office procedures
Job Qualifications
- Previous hotel front office leadership experience required
- Strong communication, leadership, and problem solving skills
- Organized, dependable, and detail oriented
- Comfortable using hotel systems, reporting tools, and front office processes
- Able to multitask and maintain professionalism under pressure
- Passionate about hospitality and creating excellent guest experiences
Job Duties
- Lead daily front office operations, including staff supervision and scheduling
- Train, coach, and develop front desk and guest service team members
- Oversee check ins, check outs, reservations, and billing accuracy
- Resolve escalated guest concerns and service issues professionally
- Ensure compliance with hotel policies, brand standards, and procedures
- Monitor financial processes such as cash handling and end of day reporting
- Communicate effectively with housekeeping, engineering, and leadership
- Support hiring, performance reviews, and team development
- Maintain a welcoming, efficient, and service focused front office environment
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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