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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $85,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Salary
employee travel program
parking/commuting discounts
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid meal breaks
Learning and Development Programs
Job Description
The Fairmont Olympic is regarded as Seattle's most celebrated treasure and a premier luxury hotel with a rich history dating back to its opening in 1924. This iconic establishment has long been the region's preferred destination for prominent civic and social events, including honeymoons, birthday celebrations, and in-city getaways. Known for its timeless elegance and superior service, the Fairmont Olympic offers an unmatched blend of luxury and history, making it a key landmark in Seattle’s hospitality landscape. The hotel continuously strives to create memorable experiences for every guest through a commitment to personalized service and attention to detail.
At Fa... Show More
At Fa... Show More
Job Requirements
- Must hold valid USA work authorization
- Minimum 3 years leadership experience in rooms, including a solid working knowledge of front office operating systems
- University degree or college diploma in hotel management preferred
- Available to work mornings, evenings, weekends, and holidays
Job Qualifications
- Previous experience as a front desk manager is an asset
- University degree or college diploma in hotel management preferred
- Proven leadership skills which support an environment of employee growth and development, interdepartmental teamwork and exceptional customer service
- Superior interpersonal and communication skills, both written and verbal
- Highly organized, results-oriented with the ability to be flexible
- Works well under pressure in a fast-paced, changing environment
- Minimum 3 years leadership experience in rooms, including a solid working knowledge of front office operating systems
- Computer literacy required: Microsoft Windows, MS Office and Property Manager
- Opera Cloud and ALICE is an asset
- Must hold valid USA work authorization
- Available to work mornings, evenings, weekends, and holidays
Job Duties
- Consistently offer professional, friendly and engaging service
- Lead and manage all aspects of the Front Office department and ensure all service standards are followed
- Maximize rooms revenue through participating in yield management meetings and implementing supporting agreed upon revenue management strategies and practices
- Handle guest concerns and react quickly, logging and notifying proper areas
- Conduct regularly scheduled departmental meetings
- Balance operational, administrative and colleague needs
- Assist guests regarding hotel facilities in an informative and helpful way
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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