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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.25 - $30.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Hyatt Place East End is a distinguished select-service hotel located on the scenic Peconic River. Offering a resort-like atmosphere with 100 guest rooms, this hotel prides itself on combining comfort, style, and a welcoming environment for all visitors. Known for its exceptional service standards, Hyatt Place East End caters to a blend of business and leisure travelers seeking a memorable stay enhanced by a variety of amenities and thoughtful guest services. As part of the globally recognized Hyatt brand, the East End property reflects the commitment to quality service and guest satisfaction synonymous with the Hyatt name.
The Front O... Show More
The Front O... Show More
Job Requirements
- Relevant experience in front office management or supervision
- knowledge of hospitality industry operations
- proficiency in Microsoft Windows and relevant software
- experience with cash handling and accounting procedures
- strong leadership and interpersonal skills
- ability to work flexible hours including weekends and holidays
- excellent communication skills
- ability to motivate and develop a team
- attention to detail and organizational skills
Job Qualifications
- At least 3 years of progressive experience as a Front Office Supervisor or Manager
- equivalent combination of education and experience
- hospitality diploma or college degree preferred
- additional language ability preferred
Job Duties
- Be flexible in hours, days worked and long hours sometimes required
- have strong organizational and time management skills
- display strong interpersonal and leadership skills with a professional caring approach toward employees
- maintain a 'Guest First' approach
- effectively communicate information and respond to questions from managers, coworkers, vendors and guests
- be proficient in Windows, company-approved spreadsheets and word processing
- experience in cash handling, accounting, computer systems including point-of-sale and office administration
- assist the Assistant General Manager with recruiting, managing, training and developing the Front Office team
- monitor staffing levels to meet business demands
- motivate, coach and counsel all Front Office personnel according to hotel standards
- conduct walk-throughs of public areas and guestrooms to ensure cleanliness and maintenance standards are met
- act in accordance with policies and procedures when working with front of house equipment and property management systems
- work closely with Rooms Division including Housekeeping and Engineering to ensure efficient and effective operations and service improvement
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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