FRONT OFFICE LEAD/CONTROL CLERK ($27.50/HOUR)

Hyatt Regency Bellevue is a prestigious full-service hotel located in the bustling city of Bellevue, Washington. As part of the global Hyatt Hotels Corporation, the Hyatt Regency brand is recognized worldwide for delivering exceptional service and high-quality accommodations to business and leisure travelers alike. Hyatt Regency Bellevue offers a range of amenities including well-appointed guest rooms, modern meeting spaces, dining options, and a commitment to excellence in hospitality. The hotel is known not only for its prime location near downtown Bellevue and the Microsoft campus but also for its dedication to creating memorable guest experiences through attentive and personalized service. Hyatt as a company emphasizes its core values of caring for its colleagues and guests, fostering an inclusive environment that supports professional growth and teamwork. Working at Hyatt Regency Bellevue means joining a culture built on principles of integrity, respect, and innovation.

The Front Office Lead/Control Clerk position is a key role within the hotel's Front Office Team. This role focuses primarily on managing room inventory to maximize sales and guest satisfaction. Responsibilities include assigning room blocks for group bookings and accommodating guest preferences to ensure optimal occupancy and enhanced guest experience. The control clerk is essential in supporting front office agents by managing room inventory efficiently and analyzing booking reports. Additionally, this role assists in the guest registration process and communicates hotel services and promotional offers effectively to guests. Beyond operational duties, the Front Office Lead/Control Clerk serves as a leader by coaching and directing other associates, and potentially conducting training sessions. This role offers an excellent career advancement opportunity for experienced Front Office Agents who aspire to grow into management positions. The hourly rate for this position is $27.50, and it includes a comprehensive benefits package and perks that support a healthy work-life balance and employee well-being. Hyatt Regency Bellevue prides itself on a supportive work environment where colleagues are valued and given opportunities to succeed and develop their careers within the hospitality industry.