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FRONT OFFICE LEAD

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $28.06
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Work Schedule

Flexible
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Benefits

Paid holidays
Vacation leave
sick leave
medical health care
Paid Family Bonding Time
Adoption assistance
Discounted and complimentary rooms
free colleague meals
Free parking

Job Description

Hyatt Hotels Corporation is a globally recognized leader in the hospitality industry, renowned for its commitment to excellence and outstanding guest experiences. As a distinguished hotel chain, Hyatt offers luxury accommodations, personalized services, and an environment that fosters both guest satisfaction and employee development. With a presence in major cities and tourist destinations worldwide, Hyatt is known for its innovative approach to hospitality, attention to detail, and dedication to quality service.

The Front Office Lead position at Hyatt represents a pivotal role within the Front Office team, responsible for effectively managing room inventory to maximize selling opportunities. This ro... Show More

Job Requirements

  • must have extensive front office experience
  • must have full open availability
  • strong communication skills
  • ability to work in a fast paced environment
  • willingness to lead and train others

Job Qualifications

  • experience and thorough understanding of front office operations
  • extensive front office experience
  • refined verbal and written communication skills
  • ability to satisfy the needs of guests in a fast paced environment
  • strong leadership and coaching abilities

Job Duties

  • manage room inventory to maximize selling opportunities
  • assign room blocks for groups and guest preferences
  • analyze inventory reports to support front office agents
  • assist with guest registration process
  • communicate hotel services and promotions to guests
  • lead and coach front office associates
  • provide training and direction to team members

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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