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Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $23.00 - $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Equal employment opportunity
Professional work environment
Job Description
Novato Oral Surgery & Implantology is a specialized healthcare facility located in Novato, California, dedicated to providing exceptional oral surgery and implantology services. As a reputable provider in the dental healthcare field, this practice is committed to delivering the highest quality of care through a compassionate, patient-focused approach. The team at Novato Oral Surgery & Implantology consists of skilled oral surgeons, clinical staff, and administrative professionals who work collaboratively to ensure each patient receives personalized treatment tailored to their specific needs.
We are currently seeking a Front Office II professional for a seasonal contract position with the potent... Show More
We are currently seeking a Front Office II professional for a seasonal contract position with the potent... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience as a front office administrator receptionist or similar in healthcare or dental setting
- Proficiency in computer software applications including Microsoft Office
- Strong organizational skills and attention to detail
- Effective written and verbal communication skills
- Ability to maintain discretion and confidentiality
- Must be available to work on-site Monday to Friday during an eight-hour shift
- Physical ability to sit stoop turn stand bend walk hear read write and keyboard with occasional lifting up to 25 lbs
- Willingness to perform other tasks as assigned by management
Job Qualifications
- High school diploma or equivalent
- Proven experience as a front office administrator receptionist or similar role in a healthcare or dental setting
- Proficiency in computer software applications
- Strong organizational skills and attention to detail
- Professional language and customer service mindset
- Effective written and verbal communication skills
- Ability to use discretion when handling sensitive information
- Excellent documentation communication and Microsoft Office skills
- Passionate about healthcare excellence
Job Duties
- Greet patients with a warm and friendly demeanor ensuring they feel welcomed and comfortable upon arrival
- Handle patient registration verify insurance information and assist with paperwork
- Manage the appointment calendar efficiently to optimize patient visits
- Coordinate with oral surgeons and clinical staff to minimize waiting times
- Answer phone calls and respond to email inquiries promptly and professionally
- Maintain and update patient records accurately and confidentially
- Collaborate with patients to verify insurance coverage including prior authorizations and pre-determination
- Assist patients in understanding their insurance benefits and financial responsibilities
- Assist in coordinating administrative tasks ordering office supplies managing mail and vendor coordination
- Strive to deliver exceptional customer service addressing patient concerns and resolving issues
- Comply with office policies procedures and protocols maintaining a safe and efficient work environment
- Maintain confidentiality of all doctors staff and patient information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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