Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $23.81
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Medical insurance
401k plan
Family bonding time
Adoption assistance
discounted hotel rooms
free colleague meals
Discounted parking during shifts
Job Description
Andaz San Diego is a vibrant lifestyle hotel located in the heart of San Diego's iconic Gaslamp District, known for its eclectic nightlife, historic charm, and bustling cultural scene. Part of the Hyatt Hotels Corporation, Andaz San Diego offers guests a unique blend of contemporary design, personalized service, and a culturally rich environment that reflects the spirit of the city. Hyatt is renowned worldwide for its commitment to quality hospitality, exceptional guest experiences, and outstanding career opportunities for its associates. Working at Andaz San Diego means being part of a team that values employee growth, collaboration, and delivering memorable stays to every guest who walks through the doors. The hotel embraces diversity and inclusivity, ensuring every employee feels welcomed and supported while contributing to a dynamic and engaging workplace culture.
We are currently seeking a warm, energetic, and service-driven Front Desk Host to join our team. This role serves as the first point of contact for guests, setting the tone for their entire stay by creating a welcoming, personalized, and memorable experience. The Front Desk Host is essential in delivering the hallmark hospitality that Andaz San Diego is known for. Responsibilities include greeting guests with genuine enthusiasm, managing check-in and check-out processes seamlessly, handling guest inquiries and requests with professionalism, and ensuring smooth coordination with various hotel departments such as housekeeping, engineering, and food and beverage teams. This position requires someone who can multitask efficiently in a high-energy environment while maintaining a polished and inviting lobby atmosphere that upholds the hotel's brand standards.
The Front Desk Host also plays an important role in localizing the guest experience by offering personalized recommendations about dining, nightlife, events, and hidden gems in the Gaslamp Quarter. Safety, security, and confidentiality standards are strictly maintained at all times, ensuring guests feel secure and comfortable during their stay. This role is hourly with a competitive pay rate of $23.81 per hour, reflecting the value Andaz San Diego places on exceptional service and guest satisfaction. The ideal candidate must be authorized to work in the United States and demonstrate reliability, punctuality, and a strong commitment to teamwork. This position does not offer work visa sponsorship. If you are passionate about hospitality and ready to contribute to a memorable guest experience in one of San Diego's most exciting locations, this is the opportunity for you.
We are currently seeking a warm, energetic, and service-driven Front Desk Host to join our team. This role serves as the first point of contact for guests, setting the tone for their entire stay by creating a welcoming, personalized, and memorable experience. The Front Desk Host is essential in delivering the hallmark hospitality that Andaz San Diego is known for. Responsibilities include greeting guests with genuine enthusiasm, managing check-in and check-out processes seamlessly, handling guest inquiries and requests with professionalism, and ensuring smooth coordination with various hotel departments such as housekeeping, engineering, and food and beverage teams. This position requires someone who can multitask efficiently in a high-energy environment while maintaining a polished and inviting lobby atmosphere that upholds the hotel's brand standards.
The Front Desk Host also plays an important role in localizing the guest experience by offering personalized recommendations about dining, nightlife, events, and hidden gems in the Gaslamp Quarter. Safety, security, and confidentiality standards are strictly maintained at all times, ensuring guests feel secure and comfortable during their stay. This role is hourly with a competitive pay rate of $23.81 per hour, reflecting the value Andaz San Diego places on exceptional service and guest satisfaction. The ideal candidate must be authorized to work in the United States and demonstrate reliability, punctuality, and a strong commitment to teamwork. This position does not offer work visa sponsorship. If you are passionate about hospitality and ready to contribute to a memorable guest experience in one of San Diego's most exciting locations, this is the opportunity for you.
Job Requirements
- Must be authorized to work in the United States
- full availability including weekends, holidays, and possible overnights
- ability to stand for extended periods
- strong communication skills
- basic tech proficiency
- customer service orientation
- ability to multitask in a fast-paced environment
- professional appearance
- reliability and punctuality
- commitment to teamwork
Job Qualifications
- Full availability, including possible overnights, weekends, and holidays
- strong customer service skills with a genuine passion for hospitality
- strong communication skills and a natural ability to connect with guests and team members
- ability to multitask and remain calm in a fast-paced, high-energy environment
- tech-savvy and quick to learn property management systems
- professional appearance and demeanor
- a strong communicator with excellent problem-solving skills
- reliable, punctual, and committed to teamwork
- previous hotel or customer service experience preferred but not required
- ability to stand for extended periods
Job Duties
- Greet guests with genuine enthusiasm and provide seamless check-in and check-out experiences
- handle guest inquiries, requests, and concerns with professionalism, empathy, and efficiency
- manage room assignments, reservations, and billing with accuracy and attention to detail
- collaborate closely with housekeeping, engineering, and food and beverage teams to ensure smooth daily operations
- deliver personalized recommendations on local dining, nightlife, events, and hidden gems throughout the Gaslamp Quarter
- maintain a polished, inviting lobby atmosphere that reflects the hotel’s brand and culture
- uphold safety, security, and confidentiality standards at all times
- support the overall guest journey by anticipating needs and going above and beyond whenever possible
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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