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FRONT OFFICE HOST / AGENT - OVERNIGHT $19.75 (FULL TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee stock purchase plan
Adoption assistance
discounted and complimentary rooms at Hyatt locations

Job Description

Thompson Hotels, a renowned member of the Hyatt collection, offers an exceptional hospitality experience characterized by personalized and intuitive service. Each guest is welcomed not just as a visitor but as a resident, ensuring a tailored experience that enhances personal travel journeys while connecting travelers to the local culture. Situated in timeless and iconic destinations, Thompson Hotels provide distinct and transformative experiences designed to create memorable moments that can uplift a guest's day, trip, or even life. Their commitment to service excellence and an immersive local perspective makes Thompson Hotels a preferred choice for travelers seeking luxury and authenticity.
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Job Requirements

  • High school diploma or equivalent
  • Previous hotel front desk or customer service experience preferred
  • Strong interpersonal and communication skills
  • Ability to handle multiple tasks simultaneously
  • Basic computer proficiency
  • Flexibility to work varied shifts including weekends and holidays
  • Professional appearance and demeanor

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • Ability to work a flexible schedule including mornings, evenings, weekends and holidays

Job Duties

  • Welcome guests as residents and provide a tailored guest experience
  • Facilitate guest registration and check-in processes efficiently
  • Communicate hotel services and promotions to guests
  • Process forms of payment accurately and securely
  • Respond promptly and professionally to guest inquiries and requests
  • Maintain a clean and organized front desk area
  • Collaborate with other hotel departments to ensure seamless guest experience

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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