Front Office Host

Manchester Grand Hyatt San Diego is a renowned AAA 4-Diamond hotel located on the waterfront in the heart of downtown San Diego. This iconic hotel boasts 1,628 guestrooms and 320,000 square feet of event space, offering stunning Pacific Ocean and city views that create an unforgettable experience for guests. Recognized as one of the Top 10 Meeting Hotels in the United States by Cvent, the Manchester Grand Hyatt represents luxury, exceptional service, and a vibrant atmosphere, making it a premier destination for travelers and event attendees alike.

We are currently seeking a Front Office Host to join our esteemed team. This role is vital in shaping the guest experience as it involves managing the guest registration process and effectively communicating hotel services and promotions. The Front Office Host serves as a friendly and approachable representative of the hotel, engaging guests in casual conversation while ensuring their needs are met promptly and professionally. This position requires an individual who thrives in a highly visible role and understands the importance of creating a warm and welcoming environment.

The position offers an hourly rate of $28.50 and requires candidates to have full flexible availability, including mornings, mid-day, and evening shifts—though overnight shifts are not required. This role is ideal for those with prior customer service experience, preferably in a hotel or upscale luxury setting, who can adapt quickly to the fast-paced hotel environment. The ability to handle guest inquiries, process payments, and assist with various administrative tasks is essential. The role demands standing for extended periods and the stamina to maintain energy and professionalism throughout shifts.

Hyatt colleagues enjoy a rewarding work environment that demands exceptional performance but offers significant benefits, including paid holidays, vacation, sick leave, medical health care after 30 days of full-time employment, paid Family Bonding Time, adoption assistance, and discounted or complimentary rooms at Hyatt locations worldwide. Additional perks include free colleague meals during shifts and complimentary parking, contributing to an overall supportive and enriching work experience.

We are committed to inclusive hiring practices and welcome all qualified candidates, ensuring equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Joining Manchester Grand Hyatt San Diego means becoming part of a dedicated team where your contribution directly impacts guest satisfaction and the hotel's prestigious reputation, all within a dynamic and engaging work setting that values growth, diversity, and excellence.