Front Office - Front Desk Agent

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

Employee wellness programs

Job Description

Pacific Hospitality Group is a reputable owner/operator hospitality company known for its strong family-oriented culture and long-term commitment to business growth and team member development. Specializing in the hospitality industry, Pacific Hospitality Group emphasizes creating memorable guest experiences while maintaining integrity, respect, and customer focus as core values. With a vision to enrich lives through exceptional service, community engagement, and honoring principles of faith, the company stands out by upholding sustainable growth and value creation for both investors and employees.

The Front Desk Guest Services Agent role at Pacific Hospitality Group is a pivotal position focused on delivering a warm, ... Show More

Job Requirements

Must be willing to work weekends and holidays
Ability to stand for an 8-hour shift
Must be able to count cash and make change
Read, write and speak English fluently
Must be able to work semi-independently
Ability to communicate effectively with the public and other associates
Ability to interact with all associates and guests of the hotel

Job Qualifications

Ability to interact with all associates and guests of the hotel
Ability to work semi-independently without direct supervision by following all Hyatt Place standards
Intermediate level computer skills and knowledge of MS Excel required
Ability to work under minimal supervision
Read, write, and speak English fluently
Must be able to count cash and make change
Ability to communicate effectively with the public and other associates