Front Office Coordinator/Receptionist

PDFO is a reputable and large dental practice dedicated to providing exceptional dental care and service to its community. Recognized for its commitment to patient satisfaction and excellence in dental health, PDFO operates with a focus on creating a welcoming and efficient environment for all patients and staff. As a dental practice, PDFO integrates the latest dental technology and techniques, ensuring a comprehensive approach to dental care that meets the diverse needs of its patients. The practice's team is composed of skilled dental professionals and administrative staff who work collaboratively to deliver high-quality care and seamless patient experiences.

PDFO is currently seeking experienced Front Office Administrative Team Members to join its dynamic team. This role is crucial in maintaining the front line of communication and interaction with patients, thereby playing a significant part in the overall patient experience. The employment offered is on a competitive basis, with starting salaries beginning at $20 per hour and adjusted according to the candidate's experience and skills. This position not only offers competitive pay but also a comprehensive suite of benefits that supports the health and wellbeing of the employees alongside their professional growth.

The Front Office Administrative Team Members at PDFO are responsible for a variety of important tasks. They welcome patients and visitors into the office, providing a friendly and professional first point of contact. Scheduling and confirming appointments are foundational duties, including ensuring that all necessary paperwork is completed and that insurance verifications and authorizations are current and accurate. These administrative functions are supported by managing phone communications effectively with patients, providers, and insurance companies, ensuring clear and timely information flow.

Additionally, these team members handle financial transactions such as collecting and posting payments and recording receipts, which demands attention to detail and integrity. Collaboration is also an essential aspect of the role, where Front Office Coordinators assist other team members as needed, helping to maintain an efficient and supportive workplace. The role is integral to the smooth operation of the dental practice and requires individuals who are organized, communicative, and patient-focused.

By joining PDFO, employees gain access to a variety of benefits that promote work-life balance and financial security. These include a medical insurance plan with employer contributions toward premiums, vision insurance, dental assistance, and a 401k profit share plan. The practice also offers generous paid time off that includes six holidays per year, up to 40 hours of sick time, and up to 80 hours of vacation in the first year, reflecting PDFO's investment in employee wellness and satisfaction. Overall, the Front Office Administrative Team Member position at PDFO offers a rewarding career opportunity within a respected dental practice that values experience, service excellence, and employee care.