Job Overview
Employment Type
Full-time
Compensation
Salary
Range $33,500.00 - $65,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
401(k)
Roth 401(k) options
Health savings account
Flexible spending account
educational expense reimbursement
Paid parental leave
Digital mental health services
Flexible work hours
training programs
Wellness Program
charitable matching gift program
Job Description
Gallagher is a leading global insurance brokerage and risk management company dedicated to helping clients face risk with confidence. With over 95 years of experience, Gallagher brings deep expertise and innovation to the protection of businesses, allowing them to grow, lead, and innovate in their industries. The company is committed to a client-centric approach, utilizing a robust digital ecosystem composed of advanced consulting tools, data analytics, and a comprehensive overview of the risk landscape. This ecosystem empowers employees to deliver exceptional service that improves clients' risk profiles while building long-term trust. Gallagher’s culture is renowned for its teamwork, integrity, and commitment to doing the right thing. The organization values curiosity, encourages new ideas, and fosters career ownership, creating an environment where employees can make meaningful impacts and grow professionally.
The Front Office Coordinator role at Gallagher is crucial in maintaining the excellence of day-to-day office operations, with a strong emphasis on delivering an outstanding client experience. As the first point of contact for clients, visitors, and vendors, the Front Office Coordinator ensures that every interaction is professional, welcoming, and seamless from arrival to departure. The role not only manages traditional front desk functions—such as greeting visitors, directing calls, managing mail and deliveries—but also actively supports internal teams with meeting coordination, office organization, and operational efficiency.
Located at the San Jose, CA office, this full-time onsite position requires a proactive and detail-oriented individual who is highly organized and service-minded. The successful candidate will excel in communication, multitasking, and problem-solving to anticipate and address the needs of both clients and staff effectively. By coordinating meeting logistics, managing office supplies and equipment, supporting event planning, and providing real-time assistance during client and internal meetings, this role significantly contributes to Gallagher’s reputation for professionalism and client satisfaction.
Gallagher offers a competitive salary and a comprehensive benefits package, underscoring its commitment to employee well-being and career development. Core benefits include medical, dental, and vision plans effective from day one; life and accident insurance; 401(k) and Roth options; tax-advantaged accounts; educational reimbursement; and paid parental leave. Additional offerings such as digital mental health services, flexible working hours, dedicated training programs, health and wellness challenges, and a charitable matching gift program provide employees with extensive support to thrive both at work and in their personal lives.
Gallagher champions diversity and inclusion as a cornerstone of its values, fostering an inclusive workplace where all employees feel respected and empowered. The company is an equal opportunity employer, prohibiting any form of discrimination and providing reasonable accommodations to qualified individuals with disabilities. This ethical foundation aligns with the Gallagher Way, reflecting a responsibility to employees, clients, and the wider community.
Joining Gallagher as a Front Office Coordinator offers a chance to be part of a longstanding, respected organization where your role directly impacts client experience and supports an environment of excellence and innovation. This position provides opportunities for professional growth within a supportive culture that recognizes and values individual contributions, making it ideal for those seeking a meaningful career path in office administration and client service.
The Front Office Coordinator role at Gallagher is crucial in maintaining the excellence of day-to-day office operations, with a strong emphasis on delivering an outstanding client experience. As the first point of contact for clients, visitors, and vendors, the Front Office Coordinator ensures that every interaction is professional, welcoming, and seamless from arrival to departure. The role not only manages traditional front desk functions—such as greeting visitors, directing calls, managing mail and deliveries—but also actively supports internal teams with meeting coordination, office organization, and operational efficiency.
Located at the San Jose, CA office, this full-time onsite position requires a proactive and detail-oriented individual who is highly organized and service-minded. The successful candidate will excel in communication, multitasking, and problem-solving to anticipate and address the needs of both clients and staff effectively. By coordinating meeting logistics, managing office supplies and equipment, supporting event planning, and providing real-time assistance during client and internal meetings, this role significantly contributes to Gallagher’s reputation for professionalism and client satisfaction.
Gallagher offers a competitive salary and a comprehensive benefits package, underscoring its commitment to employee well-being and career development. Core benefits include medical, dental, and vision plans effective from day one; life and accident insurance; 401(k) and Roth options; tax-advantaged accounts; educational reimbursement; and paid parental leave. Additional offerings such as digital mental health services, flexible working hours, dedicated training programs, health and wellness challenges, and a charitable matching gift program provide employees with extensive support to thrive both at work and in their personal lives.
Gallagher champions diversity and inclusion as a cornerstone of its values, fostering an inclusive workplace where all employees feel respected and empowered. The company is an equal opportunity employer, prohibiting any form of discrimination and providing reasonable accommodations to qualified individuals with disabilities. This ethical foundation aligns with the Gallagher Way, reflecting a responsibility to employees, clients, and the wider community.
Joining Gallagher as a Front Office Coordinator offers a chance to be part of a longstanding, respected organization where your role directly impacts client experience and supports an environment of excellence and innovation. This position provides opportunities for professional growth within a supportive culture that recognizes and values individual contributions, making it ideal for those seeking a meaningful career path in office administration and client service.
Job Requirements
- High school diploma
- No experience required
- Good interpersonal and verbal communication skills highly desirable
Job Qualifications
- High school diploma
- Good interpersonal and verbal communication skills
- Ability to multitask and manage time efficiently
- Strong organizational and problem-solving abilities
- Detail-oriented and proactive approach
- Preferred 3 or more years of relevant experience
- Ability to provide excellent customer service
- Familiarity with office management software and telephone systems
- Team player with a positive attitude
Job Duties
- Serve as the first point of contact for clients, visitors, and vendors, creating a professional and welcoming environment
- Greet and assist visitors, ensuring a smooth check-in process and notifying the appropriate staff promptly
- Answer and direct phone calls in a friendly, professional manner
- Ensure reception and common areas are clean, organized, and client-ready at all times
- Manage incoming and outgoing mail, packages, and deliveries efficiently
- Coordinate and prepare meeting rooms for client meetings, ensuring rooms are clean, organized, and fully set up prior to arrival
- Arrange refreshments, catering, or lunches for client meetings as needed
- Anticipate client and meeting needs, ensuring a seamless and positive experience
- Provide real-time support during meetings, including troubleshooting basic issues or coordinating additional requests
- Maintain overall office organization, ensuring supplies are stocked and workspaces are presentable
- Stock and maintain kitchen and breakroom areas, including beverages, snacks, and supplies
- Coordinate with IT and facilities to address any office or equipment issues promptly
- Manage office access, including keys, badges, and visitor coordination
- Support staff with scheduling and reserving meeting rooms
- Assist with setting up internal meetings, including room configuration and materials
- Fulfill administrative requests from internal teams in a timely and professional manner
- Order meals, refreshments, or supplies for internal meetings and team needs
- Provide day-to-day operational support and assist with ad hoc requests as needed
- Order and manage office supplies, snacks, and operational materials
- Maintain office records, directories, and logs
- Assist departments with administrative tasks or special projects as needed
- Coordinate office events, client meetings, and team gatherings
- Support planning and execution of company functions, ensuring a high-quality experience for attendees
Job Criteria
Experience
No experience required
Job Location
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