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Front Office Coordinator Job

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $1.00
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Benefits

Medical
Vision
Dental
Personal time off
401k
Paid holidays
No Weekends

Job Description

Eyecare Associates of Boise is a well-established private practice specializing in comprehensive eye care services. Known for its commitment to patient-centered care and utilizing advanced diagnostic technology, this clinic offers a variety of services ranging from routine eye exams to specialized treatments. Located in Boise, the practice has built a reputation for excellence, combining professionalism, compassion, and a welcoming environment for patients of all ages. The clinic operates with a focus on delivering personalized care, ensuring patients receive the attention and expertise they deserve during every visit. Eyecare Associates of Boise emphasizes a team-oriented approach that fosters collaboration among professionals dedicated to maintaining optimal eye health for the community.

The role available is for a Front Desk Receptionist who will be an essential part of the patient experience. As the first point of contact, the Front Desk Receptionist will represent the clinic’s values by providing a professional, friendly, and efficient service to every patient. This position is ideal for someone who thrives in a busy, fast-paced setting and excels at multitasking while maintaining accuracy and excellent organizational skills. The successful candidate will be responsible for greeting patients, managing appointments, collecting payments, and ensuring smooth communication between clinical staff and patients. This role requires a calm and patient-focused demeanor, with the ability to handle a high volume of patients professionally and compassionately.

Eyecare Associates of Boise offers a supportive work environment with a clear emphasis on work-life balance, highlighted by no weekend work schedules. The position is full-time and hourly, with pay starting at $17 per hour, depending on experience. Working hours are Monday through Thursday from 8:30 am to 5:30 pm and Friday from 8:00 am to 3:30 pm. Employees enjoy a comprehensive benefits package that includes medical, vision, and dental insurance, personal time off, 401k retirement plans, and paid holidays. This makes it an attractive opportunity for candidates seeking stable employment in a growing healthcare practice that values its staff’s well-being and professional growth. The practice’s commitment to a team-oriented culture ensures that new hires feel welcomed, supported, and integrated into a collaborative and patient-focused community.

Job Requirements

  • High school diploma or equivalent
  • previous medical office or customer service experience preferred
  • strong multitasking skills and ability to stay focused in a fast-paced environment
  • excellent communication and interpersonal skills
  • professional friendly and patient-centered attitude
  • strong attention to detail and accuracy with data entry
  • comfortable using computers scheduling systems and learning EHR software
  • strong time management skills and reliability
  • ability to remain calm and professional during busy clinic times
  • attendance and punctuality are a must

Job Qualifications

  • High school diploma or equivalent
  • previous medical office or customer service experience preferred
  • experience in optometry or ophthalmology is a plus
  • strong multitasking skills
  • excellent communication and interpersonal skills
  • professional friendly and patient-centered attitude
  • strong attention to detail and accuracy with data entry
  • comfortable using computers scheduling systems and learning EHR software
  • strong time management skills and reliability
  • ability to remain calm and professional during busy clinic times

Job Duties

  • Greet patients promptly and professionally while creating a positive first impression
  • check patients in and out accurately including verifying demographics and insurance information
  • schedule appointments
  • collect copays payments and balances
  • verify insurance benefits and assist with basic questions regarding coverage
  • maintain patient charts and documentation in the EHR system
  • communicate effectively with clinical and optical staff to keep patient flow running smoothly
  • manage multiple tasks at once while maintaining accuracy and a calm professional demeanor
  • assist with scanning faxing emailing and other administrative duties
  • ensure patient confidentiality and HIPAA compliance at all times
  • help resolve patient concerns with empathy and professionalism
  • support clinic organization by keeping the lobby and front desk area clean and presentable

Job Criteria

Experience

No experience required


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