Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $25.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
competitive hourly wage
Professional work environment
Job Description
Allbritten the Barefoot Plumber is a well-established plumbing service company dedicated to providing exceptional customer service and professional, reliable plumbing solutions. Known for its welcoming atmosphere and customer-centric approach, Allbritten the Barefoot Plumber emphasizes creating a strong, service-driven environment not only for its customers but also for its team members. The company prides itself on maintaining a professional image while fostering a supportive and efficient workplace that allows employees to thrive and grow in their roles. With an ongoing commitment to excellence and community trust, Allbritten operates as a vital service provider within the plumbing industry, consistently delivering timely and... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years of relevant experience in office support or customer service
- Strong communication and interpersonal skills
- Basic computer proficiency, including Microsoft Office
- Ability to multitask and manage time effectively
- Professional demeanor with excellent phone etiquette
- Willingness to work onsite Monday through Friday
- Dependability and a positive attitude
Job Qualifications
- 1-2 years of experience in a receptionist, administrative, or office support role
- Previous experience with customer service or AR-related calls is a plus
- Excellent phone etiquette and communication skills
- Friendly, organized, and dependable with a strong customer service mindset
- Comfortable using Microsoft Office and willing to learn internal systems
Job Duties
- Greet customers, team members, and vendors warmly and professionally
- Monitor the front lobby appearance and ensure the reception area remains clean, organized, and welcoming
- Respond to general inquiries via phone and email
- Assist with scanning, filing, copying, data entry, and maintaining electronic records
- Distribute incoming mail and prepare outgoing mail and packages
- Manage the inventory of office supplies and coordinate reorders as needed
- Provide general administrative support to the dispatch, customer service, and accounting teams
- Make outbound courtesy calls to customers regarding past-due invoices or open balances
- Document call notes and payment statuses accurately in the system
- Follow up on payment arrangements and refer customers to the accounting team when necessary
- Provide basic assistance with invoice-related questions and direct complex inquiries appropriately
Job Location
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