Front Office Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
competitive hourly wage
Professional work environment

Job Description

Allbritten the Barefoot Plumber is a well-established plumbing service company dedicated to providing exceptional customer service and professional, reliable plumbing solutions. Known for its welcoming atmosphere and customer-centric approach, Allbritten the Barefoot Plumber emphasizes creating a strong, service-driven environment not only for its customers but also for its team members. The company prides itself on maintaining a professional image while fostering a supportive and efficient workplace that allows employees to thrive and grow in their roles. With an ongoing commitment to excellence and community trust, Allbritten operates as a vital service provider within the plumbing industry, consistently delivering timely and... Show More

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of relevant experience in office support or customer service
  • Strong communication and interpersonal skills
  • Basic computer proficiency, including Microsoft Office
  • Ability to multitask and manage time effectively
  • Professional demeanor with excellent phone etiquette
  • Willingness to work onsite Monday through Friday
  • Dependability and a positive attitude

Job Qualifications

  • 1-2 years of experience in a receptionist, administrative, or office support role
  • Previous experience with customer service or AR-related calls is a plus
  • Excellent phone etiquette and communication skills
  • Friendly, organized, and dependable with a strong customer service mindset
  • Comfortable using Microsoft Office and willing to learn internal systems

Job Duties

  • Greet customers, team members, and vendors warmly and professionally
  • Monitor the front lobby appearance and ensure the reception area remains clean, organized, and welcoming
  • Respond to general inquiries via phone and email
  • Assist with scanning, filing, copying, data entry, and maintaining electronic records
  • Distribute incoming mail and prepare outgoing mail and packages
  • Manage the inventory of office supplies and coordinate reorders as needed
  • Provide general administrative support to the dispatch, customer service, and accounting teams
  • Make outbound courtesy calls to customers regarding past-due invoices or open balances
  • Document call notes and payment statuses accurately in the system
  • Follow up on payment arrangements and refer customers to the accounting team when necessary
  • Provide basic assistance with invoice-related questions and direct complex inquiries appropriately

Job Location

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