Front Office Coordinator

Shreveport, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $31,500.00 - $33,500.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Direct hire

Stable Monday through Friday schedule

Job Description

The hiring establishment for this opportunity is a healthcare services office located in Shreveport, LA, specializing in CPAP medical equipment. This office is known for its commitment to delivering compassionate customer service and specialized patient care. With a focus on responsiveness, accuracy, and teamwork, it serves patients requiring respiratory and sleep apnea support through advanced medical equipment and services. The company fosters a supportive and professional work environment where employees are encouraged to take ownership of their duties and be integral parts of the patient care process. They value dependability and professionalism in all team members and emphasize the importance of maintaining an organized and efficient workflow in their busy office setting.

The role offered is for a Front Office Coordinator, a full-time direct hire position that works Monday through Friday with a stable schedule from 8:30 AM to 4:30 PM. This position pays $16 per hour, translating to an annual salary range between $31,500 and $33,500. The Front Office Coordinator will serve as the primary point of contact for patients visiting the office or calling in. This entails welcoming patients, answering a high volume of incoming calls, assisting with front desk operations, and maintaining accurate patient records through data entry and software use. The ideal candidate will demonstrate excellent communication skills, professionalism, patience, and the ability to handle multiple responsibilities in a fast-paced and dynamic environment.

This role is perfect for an administrative professional who enjoys providing meaningful assistance to patients, contributing to a healthcare team, and managing daily office operations to ensure smooth service delivery. The candidate should be adept at balancing phone interactions, patient concerns, data accuracy, and workflow coordination. The office environment values compassion and teamwork, making this a fulfilling role for someone who seeks both professional growth and job stability within a healthcare support setting.

Job Requirements

High school diploma or equivalent
previous experience in customer service or administrative roles preferred
strong verbal and written communication skills
proficiency with Microsoft Office and data entry software
ability to manage multiple priorities and work efficiently under pressure
dependable and punctual
excellent interpersonal skills and empathy

Job Qualifications

High school diploma or equivalent
experience in customer service or healthcare administration preferred
strong communication skills
proficiency in data entry and computer software, including Microsoft Office
ability to handle multiple tasks in a fast-paced environment
professionalism and patient-centered attitude

Job Duties

Provide excellent customer service to patients in person and over the phone
answer a high volume of incoming calls and respond professionally, accurately, and efficiently
greet and assist walk-in patients with questions, requests, and front office needs
perform accurate data entry and maintain patient records using company software and Microsoft Office tools
coordinate daily front office activities to support an organized and efficient workflow
handle patient concerns, complaints, and conflicts with professionalism, empathy, and sound judgment