Front Office Associate

RAYUS Radiology is a dynamic healthcare company specializing in radiology services, dedicated to improving diagnosis and treatment outcomes by making radiology a pivotal first step in patient care. With a commitment to clinical excellence and superior service, RAYUS operates communities across the United States, focusing on the needs of both patients and referring providers. The company's core philosophy revolves around four pillars: brilliant medicine, brilliant team, brilliant technology, and brilliant services, all aimed at delivering the highest level of patient care. RAYUS is known for fostering a collaborative, innovative, and supportive work environment that values dedication, professionalism, and a patient-centered approach.

RAYUS Radiology is currently seeking a Front Office Associate to join their team on a temporary (PRN) basis. This role is ideal for individuals who thrive in a fast-paced healthcare setting and enjoy interacting directly with patients and medical professionals. The position involves working approximately 12 hours per week during weekends, making it a perfect fit for candidates seeking flexible work hours. Notably, RAYUS offers DailyPay, allowing employees to get paid on the same day they work, enhancing financial flexibility.

As a Front Office Associate at RAYUS, you will play a crucial role in ensuring a smooth patient experience from the moment they enter the radiology center. You will be the first point of contact, greeting patients with warmth and professionalism, efficiently managing appointment scheduling, and handling patient registration and payment processing. This position requires excellent communication skills, attention to detail, and the ability to multitask while maintaining a friendly and helpful demeanor.

Your responsibilities will include answering and directing phone calls, coordinating with imaging technologists, and maintaining an organized front office environment. Additionally, you will assist with patient appointment confirmations and provide essential information about exam preparations. The role also involves verifying insurance coverage, obtaining necessary authorizations, and facilitating the release of medical information following company protocols.

RAYUS Radiology values employees who bring a strong customer service orientation and adaptability to their roles. Although this is a temporary weekend position, the experience gained in this role is valuable for those pursuing careers in healthcare administration, medical office work, or patient services. The company is an equal opportunity employer committed to diversity and inclusion and offers benefits based on eligibility, including medical, dental, and vision insurance, 401k with company match, life and disability coverage, tuition reimbursement, adoption assistance, pet insurance, paid time off, and holiday pay.

By joining RAYUS Radiology as a Front Office Associate, you will be part of a team that shines brighter together, making a tangible impact on patient care and advancing the field of radiology. This is a chance to contribute to a mission-driven organization where your efforts are valued and your skills developed, all while enjoying flexible work scheduling and the benefits of a supportive employer.