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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Daily Pay
Professional development opportunities
friendly work environment
Job Description
RAYUS Radiology is a forward-thinking healthcare company dedicated to revolutionizing radiology by emphasizing its crucial role in accurate diagnosis and effective treatment. Known for its patient-focused approach and commitment to excellence, RAYUS Radiology offers a dynamic work environment where innovation and compassionate care converge. The company fosters a culture of collaboration and professional growth, making it a desirable workplace for healthcare professionals aiming to make a significant impact in their field. RAYUS proudly supports employees with benefits such as DailyPay, which allows team members to receive their pay on the same day they work, reinforcing their commitment to employee satisfaction... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a customer service or medical office environment preferred
- basic computer skills and familiarity with office equipment
- ability to communicate clearly and professionally
- strong organizational skills
- ability to handle multiple tasks simultaneously
- attention to detail
- ability to work independently and as part of a team
Job Qualifications
- High school diploma or equivalent
- prior experience in a front office or customer service role preferred
- basic knowledge of medical terminology and insurance processes helpful
- excellent communication and interpersonal skills
- ability to multitask and manage time effectively
- proficiency with electronic medical records and scheduling software
- attention to detail and strong organizational abilities
- friendly and professional phone etiquette
Job Duties
- Greets and checks-in patients scheduled for imaging services
- registers demographic information and processes payment plans and copays
- answers phones and handles calls in an efficient and friendly manner
- fields calls appropriately for center associates
- acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
- maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
- orders office supplies as needed
- maintains supply of patient information sheets
- pushes imaging via electronic interfaces
- completes confirmation calls and provides preparation instructions to patient
- faxes reports, billing information, and medical release forms as requested
- verifies patient's insurance
- pre-certifies all exams with patient's insurance company
- obtains insurance authorization
- uses knowledge of insurance carriers and procedures that require waivers to obtain authorization if needed prior to appointment
- handles release of information requests for patients, referring offices, other medical facilities, attorneys and insurance companies following Company guidelines
- arranges transportation, interpreters, and hotel accommodations for patients when appropriate
- enters and submits patient exam orders
- verifies orders match exam schedules
- schedules referrals and ensures proper authorizations are obtained
- schedules walk-in patients
- processes requests for image orders and CDs from referring physicians and patients
- maintains an up-to-date and accurate database on all current and potential referring physicians
- performs other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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