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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Exact $24.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Shift Differentials
extra shift incentives
Bonus opportunities
Job Description
MemorialCare is a nonprofit integrated health system renowned for its comprehensive healthcare services across Orange and Los Angeles Counties. It comprises four leading hospitals, award-winning medical groups, and over 200 care sites, staffed by more than 2,000 physicians. Dedicated to providing patient-centric, affordable, and high-quality healthcare, MemorialCare is recognized as a market leader and innovator particularly in value-based and other care delivery models. The organization strongly supports its employees’ professional development, collaboration, and accountability in a respectful and innovative work environment.
The Front Office Assistant position at MemorialCare is a per diem role based in Long Beach, California, within... Show More
The Front Office Assistant position at MemorialCare is a per diem role based in Long Beach, California, within... Show More
Job Requirements
- High school diploma or equivalent
- medical office experience required
- prior insurance verification experience required
- proficiency with EPIC system preferred
- medical terminology certificate preferred
- current Basic Life Support (BLS) for Healthcare Provider
- availability to work days, evenings, rotating weekends, and major holidays
- strong communication and organizational skills
- ability to maintain professionalism and confidentiality
Job Qualifications
- Must have medical office experience
- oncology specialty preferred
- prior insurance verification experience required
- EPIC experience highly preferred
- high school graduate or equivalent
- medical terminology certificate preferred
- current BLS for Healthcare Provider required
Job Duties
- Ensure pre-arrival patient process is complete
- assist new patients with patient information forms
- accurately verify patient registration data
- verify insurance eligibility prior to patient visit
- collect and receipt payments accurately
- produce error-free batches including counting and balancing in agreement with EHR
- maintain knowledge of insurance requirements including patient financial obligations
- demonstrate proficiency in computer management systems
- manage scheduling functions using proper registration protocols and editing patient data
- confirm and reschedule all appointments as directed
- process arrived, cancelled, rescheduled, and no-show appointments per protocol
- answer all calls within three rings and direct efficiently
- monitor lobby for prolonged patient waiting and notify appropriate parties
- ensure patient areas are safe and free from hazards
- identify improvement opportunities and escalate as needed
- receive, file, sort, and distribute incoming and outgoing materials
- perform additional duties as requested within scope of knowledge
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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