Front Office Assistant Manager - Tower

The Davenport Tower is a prestigious luxury hotel located in downtown Spokane, Washington. Known for its modern design and vibrant atmosphere, it is a premier destination for travelers seeking an exceptional hospitality experience. The hotel boasts state-of-the-art amenities, elegant accommodations, and a commitment to delivering unparalleled guest service. At The Davenport Tower, guests can expect a sophisticated environment with attention to detail and personalized care that defines luxury hospitality in the Spokane area.

This establishment is part of the distinguished Davidson Hospitality Group, an award-winning, full-service hospitality management company that oversees numerous high-profile hotels, restaurants, and entertainment venues across the United States. Davidson Hospitality Group partners with leading brands such as Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, blending entrepreneurial spirit with a commitment to quality and service excellence. Working at The Davenport Tower means being part of a company culture that values innovation, teamwork, and a passion for hospitality, providing exciting career opportunities and growth potential for all team members.

The role offered is for an Assistant Front Office Manager, a key leadership position responsible for assisting the Front Office Manager in daily front desk operations. This position demands a highly motivated and detail-oriented professional who can maintain the highest level of customer service while managing and guiding front desk staff. The Assistant Front Office Manager plays a crucial role in ensuring smooth operational flow, enforcing hotel policies, and delivering an outstanding guest experience. The position primarily covers the evening shift, ensuring management presence and support during evening hours.

As part of the responsibilities, this role requires overseeing check-in and check-out processes, handling guest inquiries and requests, training and supervising employees, managing cash handling procedures, and coordinating with other departments to maintain excellent service standards. The role is strategic and operational, requiring strong communication skills, leadership capabilities, and the ability to manage multiple tasks effectively in a dynamic environment.

The salary range for this position is from $45,000 to $50,000 per year, reflecting the level of expertise and responsibility required. Employment with The Davenport Tower not only includes a competitive salary but also a comprehensive benefits package designed to support the well-being and professional development of employees. Benefits include multiple tiers of medical coverage, dental and vision insurance, 24/7 telemedicine services, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off for vacation, sick leave, bereavement, and holidays, as well as a 401K match.

Davidson Hospitality's commitment to diversity and inclusion means they are an equal opportunity employer welcoming applications from minorities, females, veterans, individuals with disabilities, and people of diverse gender identities and sexual orientations. The company maintains a drug-free workplace and requires pre-employment drug testing and background checks as part of their hiring process.

Joining The Davenport Tower as the Assistant Front Office Manager provides a unique opportunity to be part of a luxury hotel that leads the Spokane hospitality market with innovation and excellence. Team members at this property enjoy working in a contemporary, stylish environment that encourages growth and rewards dedication. This role is ideal for hospitality professionals who are passionate about delivering high standards of service and eager to advance their careers within a supportive and dynamic company structure.