Front Office Assistant Manager - Tower

Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Salary
Range $45,000.00 - $50,000.00
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
24/7 telehealth service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Davenport Tower is a prestigious luxury hotel located in downtown Spokane, Washington. Renowned for its modern design and exceptional service, the hotel offers guests an exquisite blend of sophistication and comfort in a vibrant atmosphere. As part of the esteemed Davidson Hospitality Group, The Davenport Tower stands out as a premier destination for travelers seeking an upscale lodging experience. With a dedication to innovation and outstanding guest experiences, the hotel fosters a culture of teamwork and excellence. Employees at The Davenport Tower are part of a dynamic environment where they can develop their hospitality skills and advance their careers.

The role of Assistant Front Office Manager at The Davenport Tower offers an exciting opportunity for hospitality professionals to contribute directly to the operational success of this luxury property. This position involves working primarily the evening shift to ensure managerial oversight during busy times, with responsibilities including assisting the Front Office Manager in daily operations of the front desk. The Assistant Front Office Manager is entrusted with delivering an exceptional level of customer service, managing front desk staff, and enforcing hotel policies and procedures. This role requires a motivated and detail-oriented individual who thrives in a fast-paced, guest-centered environment and who is committed to maintaining the high standards of service that The Davenport Tower is known for.

Offering a salary range of $45,000 to $50,000 per year, this position is not only a career-building opportunity but also comes with comprehensive benefits through Davidson Hospitality Group. Davidson is an award-winning hospitality management company that operates hotels, restaurants, and entertainment venues across the United States. Known for its entrepreneurial management style and personalized service approach, Davidson’s culture supports its employees with multiple tiers of medical coverage, dental and vision plans, 24/7 telehealth services, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off, and a 401K match. Working for Davidson Hospitality Group and at The Davenport Tower means joining a team that values innovation, personal growth, and quality hospitality. This is an ideal position for candidates passionate about hospitality management who want to play a key role in driving operational excellence and enhancing guest satisfaction in a luxurious and contemporary setting.

Job Requirements

  • high school diploma or equivalent
  • prefer 1+ year departmental management or supervisory experience in hotel front office
  • prior cash handling experience
  • strong communication skills
  • computer proficiency
  • availability to work evening shifts

Job Qualifications

  • prefer 1+ year departmental management or supervisory experience in hotel front office
  • ability to manage and lead each discipline of the department independently
  • prior cash handling experience necessary
  • ability to communicate effectively with the public and other team members
  • computer experience required

Job Duties

  • assist the Front Office Manager in overseeing daily front desk operations
  • ensure the highest level of customer service is provided to all guests
  • manage front desk staff and schedules
  • enforce hotel policies and procedures
  • handle cash and financial transactions accurately
  • resolve guest concerns and complaints promptly
  • maintain effective communication with other departments

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef