Front Office Assistant Manager - Grand

The Davenport Grand Hotel is a premier luxury hotel located in the heart of Spokane, Washington. Known for its elegant design and exceptional guest service, the hotel stands as a landmark property within Spokane's vibrant hospitality scene. As part of the Davidson Hospitality Group portfolio, which oversees a variety of upscale hotels and dining venues across the United States, The Davenport Grand Hotel offers a sophisticated and rewarding work environment for hospitality professionals seeking to build a fulfilling career. The hotel prides itself on fostering a culture of teamwork, professionalism, and an unwavering commitment to delivering unparalleled guest experiences. Employees at the Davenport Grand become part of a renowned property that emphasizes excellence in every aspect of hotel operations, from guest services and culinary offerings to event management and beyond.

This role, Assistant Front Office Manager, invites candidates who are highly motivated and detail-oriented to join the hotel on a full-time basis. The position is pivotal within the hotel's front office operations, with a salary range of USD 45,000 to USD 50,000 per year. The primary responsibility of the Assistant Front Office Manager is to support the Front Office Manager by overseeing daily operations at the front desk, ensuring superior customer service is consistently maintained. This includes managing staff, enforcing policies and procedures, and delivering robust leadership during the evening shifts when the Assistant Manager functions as the Manager on Duty. The role demands strong interpersonal communications skills, the ability to efficiently handle cash transactions, and computer proficiency to manage operational systems effectively.

Joining the Davenport Grand Hotel means becoming a key contributor in a luxurious and dynamic hotel setting that offers ample opportunities for professional growth and development. The hotel supports its team members with a comprehensive benefits package, which includes multiple tiers of medical coverage, dental and vision plans, 24/7 telehealth services, pet insurance, tuition reimbursement, and generous paid time off. Moreover, employees benefit from discounted stays at hotel properties and 401(k) matching programs. The workplace culture extends beyond typical employment by encouraging innovation, excellence, and a sense of community among staff members. The Davenport Grand Hotel stands out not only for its architectural charm and guest satisfaction scores but also for its dedication to creating career pathways that empower individuals in the hospitality industry to thrive and succeed. Davidson Hospitality Group's management philosophy further enhances the employee experience by blending entrepreneurial spirit with the resources of a large company, ensuring a well-rounded professional journey for each team member.