Front Office Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $44,500.00 - $62,900.00
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Benefits

employee discount on accommodations
401(k) retirement plan
Flexible work schedule
Comprehensive health insurance

Job Description

This position involves assisting the Front Office Manager in overseeing front office operations at a hotel establishment, including Bell/Door Staff, Switchboard, and Guest Services/Front Desk. The focus is on ensuring efficient check-in and check-out processes, enhancing guest and employee satisfaction, and optimizing departmental financial performance.

Job Requirements

  • High school diploma or equivalent required
  • 1+ years of property management software experience (Opera preferred)
  • experience in hotel front office operations and guest services
  • fluency in oral and written English
  • strong understanding of hotel front office procedures and guest service policies
  • ability to handle customer service problems tactfully and effectively

Job Location

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