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Front Office Assistant (Bilingual)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Paid holidays
Life insurance
Job Description
CAP Tulsa is a nonprofit organization dedicated to providing quality early childhood education and family support services to children and families in the Tulsa community. With a strong commitment to fostering a safe, supportive, and nurturing environment, CAP Tulsa offers programs that promote each child's healthy development and well-being. Established as a vital resource in the community, the organization prioritizes inclusivity, respect, and robust support networks, striving to meet the diverse needs of families and children through education, outreach, and comprehensive care. The team at CAP Tulsa is passionate about making a positive impact, and the organization is widely recognized... Show More
Job Requirements
- High school diploma or GED
- one year of equivalent work experience
- bilingual English and Spanish verbal and written
- social event planning skills are a plus
- proven successful interpersonal relationship skills
- ability to follow verbal and written instructions
- ability to adapt and learn technology including MS Office software
- basic to intermediate MS Office and Office 365 skills
- ability to multi-task and work under pressure
- strict confidentiality maintenance
- advanced organizational skills and attention to detail
Job Qualifications
- High school diploma or GED
- one year of equivalent work experience
- bilingual English and Spanish verbal and written
- proven successful interpersonal relationship skills
- ability to follow verbal and written instructions
- ability to adapt and learn technology including MS Office software
- basic to intermediate MS Office and Office 365 skills
- ability to multi-task and work under pressure
- strict confidentiality maintenance
- advanced organizational skills and attention to detail
Job Duties
- Conduct reception responsibilities including receiving contacts professionally
- forward calls to appropriate personnel
- disseminate verbal and written messages clearly and confidentially
- accurately answer client inquiries regarding the agency
- provide information about referral agencies
- assist walk-in clients and visitors by recording check-in times and notifying personnel
- sort and disseminate incoming correspondence including emails faxes and voicemails
- provide clerical and administrative support to Admissions & Recruitment department including label creation data entry supply ordering and budget monitoring
- maintain security by following procedures monitoring visitor logs and issuing badges
- keep reception area safe and clean by complying with procedures rules and regulations
- confirm requests for conference rooms and maintain conference room calendars accurately
- provide program information and application instructions to clients and document all client contacts
- assist with document retention processes for students who drop or age out
- perform other duties as assigned or requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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