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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.00 - $30.08
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Signing bonus
Shift Differentials
extra shift incentives
Bonus opportunities
Job Description
MemorialCare is a nonprofit integrated health system headquartered in Orange County, California, renowned for its commitment to providing high-quality, patient-centric, and affordable healthcare. The organization encompasses four leading hospitals and award-winning medical groups operating more than 200 care sites, supported by over 2,000 physicians across Orange and Los Angeles Counties. MemorialCare's mission focuses on innovation within value-based care models and other patient-focused approaches, earning it recognition as a market leader in healthcare. The system supports the professional growth and development of its employees through an environment that fosters respect, innovation, collaboration, and accountability. Transparency, teamwork, and dedication are core values... Show More
Job Requirements
- High school graduate or equivalent
- Must have medical office experience, specialty preferred
- Prior insurance verification experience preferred
- EPIC experience highly preferred
- Current BLS for Healthcare Provider required
Job Qualifications
- Must have medical office experience, specialty preferred
- Prior insurance verification experience preferred
- EPIC experience highly preferred
- High school graduate or equivalent required
- Medical Terminology Certificate preferred
- Current BLS for Healthcare Provider required
Job Duties
- Ensure pre-arrival patient process is complete
- Assist new patients with patient information forms
- Accurately verify patient registration data
- Verify insurance eligibility prior to patient visit
- Collect and receipt payments accurately
- Produce error-free batches including counting and balancing
- Maintain knowledge of insurance requirements including patient financial obligations
- Demonstrate proficiency in computer management systems
- Use proper registration protocols with all new patients
- Edit existing patient data
- Utilize proper visit types
- Confirm and reschedule all appointments as directed
- Reschedule any bumped appointments
- Process arrived, cancelled, rescheduled, and no-show appointments per protocol
- Answer all calls within 3 rings
- Screen and direct all incoming telephone calls professionally
- Monitor lobby for prolonged patient waiting and notify appropriate party
- Notify management of patient issues
- Ensure patient areas are safe, clear, and free from hazards
- Identify improvement opportunities and implement countermeasures
- Receive, file, sort, and distribute incoming and outgoing materials appropriately
- Perform additional or miscellaneous duties as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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