Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $29.20
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Signing bonus
Shift Differentials
extra shift incentives
Bonus opportunities

Job Description

MemorialCare is a prominent nonprofit integrated health system renowned for its comprehensive network of care facilities including four leading hospitals, numerous award-winning medical groups, and over 200 care sites spread throughout Orange and Los Angeles Counties. With a dedicated workforce of more than 2,000 physicians, MemorialCare emphasizes delivering patient-centric, affordable, and high-quality healthcare. The system has earned a strong reputation for its innovative approaches in value-based care models and fostering collaboration, accountability, and professional growth among its employees. MemorialCare’s commitment goes beyond patient care to encompass the well-being and development of its staff, promoting an environment rich with respect, innovation,... Show More

Job Requirements

  • High school graduate or equivalent
  • one year of customer service experience preferred
  • prior medical office experience preferred
  • medical terminology certificate preferred
  • current BLS for Healthcare Provider certification

Job Qualifications

  • One year minimum of customer service experience preferred
  • prior medical office experience preferred
  • high school graduate or equivalent required
  • medical terminology certificate preferred
  • current BLS for Healthcare Provider required

Job Duties

  • Ensure pre-arrival patient process is complete
  • assist new patients with Patient Information Forms
  • accurately verify patient registration data and insurance eligibility
  • collect and receipt payments accurately and address changes
  • produce error-free batches in agreement with EHR
  • maintain knowledge of insurance requirements including patient financial obligations
  • demonstrate proficiency in computer management systems
  • manage scheduling functions including registration protocols and updating patient data
  • confirm and reschedule appointments as directed
  • answer all calls within three rings and direct professionally
  • monitor lobby for prolonged patient waiting and notify appropriate parties
  • ensure patient areas are safe, clear, and free from hazards
  • identify improvement opportunities and escalate as needed
  • receive, file, sort, and distribute incoming and outgoing materials
  • perform additional duties as assigned by management
  • other duties as assigned

Job Location

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