Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $29.20
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Signing bonus
Shift Differentials
extra shift incentives
Bonus opportunities
Job Description
MemorialCare is a prominent nonprofit integrated health system renowned for its comprehensive network of care facilities including four leading hospitals, numerous award-winning medical groups, and over 200 care sites spread throughout Orange and Los Angeles Counties. With a dedicated workforce of more than 2,000 physicians, MemorialCare emphasizes delivering patient-centric, affordable, and high-quality healthcare. The system has earned a strong reputation for its innovative approaches in value-based care models and fostering collaboration, accountability, and professional growth among its employees. MemorialCare’s commitment goes beyond patient care to encompass the well-being and development of its staff, promoting an environment rich with respect, innovation,... Show More
Job Requirements
- High school graduate or equivalent
- one year of customer service experience preferred
- prior medical office experience preferred
- medical terminology certificate preferred
- current BLS for Healthcare Provider certification
Job Qualifications
- One year minimum of customer service experience preferred
- prior medical office experience preferred
- high school graduate or equivalent required
- medical terminology certificate preferred
- current BLS for Healthcare Provider required
Job Duties
- Ensure pre-arrival patient process is complete
- assist new patients with Patient Information Forms
- accurately verify patient registration data and insurance eligibility
- collect and receipt payments accurately and address changes
- produce error-free batches in agreement with EHR
- maintain knowledge of insurance requirements including patient financial obligations
- demonstrate proficiency in computer management systems
- manage scheduling functions including registration protocols and updating patient data
- confirm and reschedule appointments as directed
- answer all calls within three rings and direct professionally
- monitor lobby for prolonged patient waiting and notify appropriate parties
- ensure patient areas are safe, clear, and free from hazards
- identify improvement opportunities and escalate as needed
- receive, file, sort, and distribute incoming and outgoing materials
- perform additional duties as assigned by management
- other duties as assigned
Job Location
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