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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive hourly pay
Paid Time Off
Holiday pay
health benefits
Dental Insurance
Vision Insurance
Employee Discounts
Job Description
Candlewood Suites is part of the hospitality industry, renowned for blending modern design, smart technology, and personalized service to deliver a guest experience that stands out from the ordinary. This hotel chain focuses on creating an environment where guests feel comfortable, valued, and supported throughout their stay. Known for their thoughtfully designed suites and welcoming atmosphere, Candlewood Suites caters to both business travelers and vacationers seeking convenience and comfort. Their approach goes beyond traditional hotel stays by emphasizing a homelike ambiance combined with the latest technology and amenities, which enhances overall guest satisfaction.
The role of a Front ... Show More
The role of a Front ... Show More
Job Requirements
- Previous front desk or customer service experience hospitality preferred
- strong communication skills
- calm solution-oriented approach
- familiarity with hotel systems StayNTouch is a plus
- ability to multitask and stay composed in a fast-paced environment
- flexibility to work mornings evenings weekends and holidays as needed
- team-first attitude
- genuine desire to make guests feel welcome
Job Qualifications
- Previous front desk or customer service experience hospitality preferred
- strong communication skills
- calm solution-oriented approach
- familiarity with hotel systems StayNTouch is a plus
- ability to multitask and stay composed in a fast-paced environment
- team-first attitude
- genuine desire to make guests feel welcome
Job Duties
- Greeting guests with warmth and professionalism ensuring a smooth check-in and check-out process
- managing reservations room assignments and guest inquiries via phone email and in person
- handling payments verifying IDs and maintaining accurate records in the property management system
- resolving guest concerns with empathy and efficiency escalating issues when needed
- coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction
- promoting hotel amenities local attractions and upselling services when appropriate
- maintaining a clean organized and secure front desk environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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