Front Office Administrator

IMI Industrial Services Group is a well-established full-service industrial contractor headquartered in Watkinsville, Georgia. Founded in 1988, IMI has successfully provided total solutions to the industrial construction sector for over 30 years, building a strong reputation throughout the Southeastern United States. With satellite offices in Augusta, Covington, and Winder, Georgia, IMI is recognized for its impressive growth and expansive reach, while maintaining a personalized approach that values every client and project. Their commitment to excellence and resource availability makes them a trusted partner for manufacturers looking for reliable industrial services and construction management across various sectors.

The Front Office Administrator position at IMI Industrial Services Group is a full-time role based in the Watkinsville office, designed to offer crucial administrative support within their bustling operations. This role involves working closely with the Client Accounts Manager to maintain proper organization and control over job files, facilitate billing processes, and track critical documentation such as delivery notes and purchase orders. The position’s core responsibilities emphasize proactive communication both internally and externally, ensuring smooth coordination between project managers, customers, and vendors.

This administrative role is essential for the seamless operation of the business's front office. The ideal candidate will manage the reception area by greeting clients and responding to incoming calls promptly. They will be expected to efficiently issue vendor purchase orders, process billing spreadsheets, update job costing databases with accurate financial data, and monitor fuel and equipment costs. In addition, the Front Office Administrator will coordinate with project managers to handle time and material spreadsheets daily, request purchase orders from customers, and handle invoicing tasks with a high degree of precision.

Impeccable attention to detail, strong organizational skills, and the ability to multitask are crucial for success in this role. The candidate must be adept at using Microsoft Office applications such as Word, Excel, Adobe, and Outlook, and should be comfortable typing and inputting data quickly and accurately. Working hours are from 7:00 am to 3:30 pm, demanding reliability and punctuality.

IMI values its employees and fosters a supportive environment. The role also includes responsibilities such as compiling training materials for new hires, serving as back-up for issuing job numbers and managing subcontracts, and maintaining electronic filing systems to archive important job documents. The company promotes a welcoming culture emphasizing equal employment opportunities and affirmative action, encouraging diversity and inclusion within its workforce. Overall, the Front Office Administrator will play a vital role in ensuring operational efficiency and delivering excellent service that upholds IMI’s reputation for quality and customer satisfaction.