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Front Office Administrator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k

Job Description

Women's Imaging Specialists (WIS) is a leading outpatient diagnostic imaging company with a commitment to improving women's health across Georgia and Alabama. Founded with the mission to provide compassionate, patient-centered care, WIS has expanded to 18 conveniently located centers specializing in advanced imaging technologies such as 3D mammography, breast ultrasound, bone densitometry, and general ultrasound. Their state-of-the-art facilities, combined with expert radiologists and technologists, make WIS a recognized name for early detection and accurate diagnostics in women's health. With a strong organizational culture rooted in respect, professionalism, and a passion for helping patients, WIS prioritizes both patient experience and employee... Show More

Job Requirements

  • High School Diploma or GED
  • 2+ years experience as a Front Office Administrator, Front Office Coordinator, or Medical Receptionist
  • Excellent verbal communication, pleasant phone manner, and professional etiquette
  • Proficiency in Microsoft Word, Excel, Outlook, Teams
  • Willingness to learn Infinitt EMR/scheduling system
  • Outwardly positive, compassionate, and caring
  • Ability to multitask, stay organized, and remain calm in a busy outpatient environment
  • Pass pre-employment drug screen and background check
  • Certified drug free workplace

Job Qualifications

  • High School Diploma or GED
  • 2+ years experience as a Front Office Administrator, Front Office Coordinator, or Medical Receptionist
  • Experience in radiology, imaging center, or women's health setting is strongly preferred
  • Excellent verbal communication, pleasant phone manner, and professional etiquette
  • Proficiency in Microsoft Word, Excel, Outlook, Teams
  • Willingness to learn Infinitt EMR/scheduling system
  • Outwardly positive, compassionate, and caring with a genuine love of people
  • Ability to multitask, stay organized, and remain calm in a busy outpatient environment

Job Duties

  • Be the first impression - greet and check in patients with warmth, compassion, and a positive attitude
  • Own the front desk flow - manage insurance verification, patient intake forms, and accurate data entry in Infinitt
  • Guide the schedule - handle reminder calls, schedule new/existing patients, and keep daily appointments running smoothly
  • Support patient care - provide basic education about imaging exams, answer questions, and ensure forms are complete
  • Handle the details - scan, fax, file documents, collect payments, and maintain front office organization
  • Protect privacy - follow HIPAA/OSHA requirements and maintain strict patient confidentiality at all times
  • Team up - collaborate with techs, radiologists, and other staff to create a seamless patient experience

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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