Front Office Administrator

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k

Job Description

Women's Imaging Specialists (WIS) is a leading outpatient diagnostic imaging company with a commitment to improving women's health across Georgia and Alabama. Founded with the mission to provide compassionate, patient-centered care, WIS has expanded to 18 conveniently located centers specializing in advanced imaging technologies such as 3D mammography, breast ultrasound, bone densitometry, and general ultrasound. Their state-of-the-art facilities, combined with expert radiologists and technologists, make WIS a recognized name for early detection and accurate diagnostics in women's health. With a strong organizational culture rooted in respect, professionalism, and a passion for helping patients, WIS prioritizes both patient experience and employee well-being. The company maintains a drug-free workplace and upholds strict confidentiality and regulatory compliance with HIPAA and OSHA requirements.

The Front Office Administrator role at the Sandy Springs center offers a unique opportunity to be the warm and calming first face to patients entering the facility. This is a full-time, in-person position with a Monday through Friday daytime schedule, ensuring no weekend, holiday, or night shifts—providing a balanced work-life experience for employees. The position pays $18.00 to $19.00 per hour and emphasizes a supportive team environment where collaboration with techs, radiologists, and other staff is essential to deliver seamless patient care. The administrator will be responsible for multiple front desk administrative functions including greeting and checking in patients with compassion and professionalism, managing insurance verifications, overseeing patient intake forms, scheduling appointments, and handling communications such as reminder calls. They will play a crucial role in reducing patient anxiety and facilitating early detection through smooth front office operations.

Employee benefits commence after 60 days and include comprehensive health, dental, and vision insurance, paid time off, and eligibility for 401(k) retirement plans after six months. The organization highly values qualities such as a positive attitude, outgoing compassion, and a genuine love for people, making this role ideal for candidates who thrive in dynamic, fast-paced healthcare settings and seek a meaningful position that impacts women's health every day. Proficiency in Microsoft Office applications and willingness to learn the Infinitt EMR and scheduling system are important for success in this role. Prior experience in medical office administration, particularly within radiology or women’s health, is strongly preferred but not mandatory. Overall, this position offers a rewarding career with a respected healthcare provider dedicated to making a difference in patients' lives through excellence in imaging and patient service.

Job Requirements

  • High School Diploma or GED
  • 2+ years experience as a Front Office Administrator, Front Office Coordinator, or Medical Receptionist
  • Excellent verbal communication, pleasant phone manner, and professional etiquette
  • Proficiency in Microsoft Word, Excel, Outlook, Teams
  • Willingness to learn Infinitt EMR/scheduling system
  • Outwardly positive, compassionate, and caring
  • Ability to multitask, stay organized, and remain calm in a busy outpatient environment
  • Pass pre-employment drug screen and background check
  • Certified drug free workplace

Job Qualifications

  • High School Diploma or GED
  • 2+ years experience as a Front Office Administrator, Front Office Coordinator, or Medical Receptionist
  • Experience in radiology, imaging center, or women's health setting is strongly preferred
  • Excellent verbal communication, pleasant phone manner, and professional etiquette
  • Proficiency in Microsoft Word, Excel, Outlook, Teams
  • Willingness to learn Infinitt EMR/scheduling system
  • Outwardly positive, compassionate, and caring with a genuine love of people
  • Ability to multitask, stay organized, and remain calm in a busy outpatient environment

Job Duties

  • Be the first impression - greet and check in patients with warmth, compassion, and a positive attitude
  • Own the front desk flow - manage insurance verification, patient intake forms, and accurate data entry in Infinitt
  • Guide the schedule - handle reminder calls, schedule new/existing patients, and keep daily appointments running smoothly
  • Support patient care - provide basic education about imaging exams, answer questions, and ensure forms are complete
  • Handle the details - scan, fax, file documents, collect payments, and maintain front office organization
  • Protect privacy - follow HIPAA/OSHA requirements and maintain strict patient confidentiality at all times
  • Team up - collaborate with techs, radiologists, and other staff to create a seamless patient experience

Job Criteria

Experience

Mid Level (3-7 years)


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