Front Office

CHAS Health is a community-focused healthcare organization committed to improving the well-being of the patients and neighborhoods it serves. As a reputable, patient-centered provider, CHAS Health prioritizes delivering high-quality, evidence-based care that is accessible and respectful to all individuals, regardless of their background or circumstances. Founded on core values such as social responsibility, respect for human dignity, entrepreneurship, and continuous quality improvement, CHAS Health fosters an inclusive and supportive environment not only for patients but also for staff and employees. This commitment to equity and excellence is reflected in each clinic and location, where dedicated professionals work to uphold the organization's mission and deliver exceptional care with kindness and professionalism.

The Front Office Receptionist role at CHAS Health plays a crucial part in supporting the operational efficiency of the clinics, while ensuring an outstanding experience for patients from the moment they arrive. This position is primarily responsible for reception duties, scheduling appointments, verifying patient information, and providing general administrative support within a fast-paced healthcare environment. As the first point of contact for patients, receptionists must demonstrate excellent communication skills, empathy, and attention to detail to maintain the welcoming and professional atmosphere that CHAS Health is known for.

Compensation for this role ranges from $21.92 to $31.25 per hour, reflecting CHAS Health's commitment to competitive pay commensurate with experience and skills. Beyond salary, employees gain access to a comprehensive benefits package designed to support their health, financial security, education, and work-life balance. Highlights include an annual milestone bonus of $500 for every year worked (up to $5,000), robust health coverage including medical, dental, vision, long-term care, and life insurance, as well as a 401(k) retirement plan with up to 6% employer match. Employees also enjoy generous paid time off, tuition assistance, student loan repayment, childcare reimbursement up to $7,500 annually, and coverage for continuing medical education and license fees.

Working front and center with patients, receptionists are expected to greet visitors promptly, confirm appointments, and ensure all administrative tasks such as insurance verification and co-pay collection are handled efficiently. The role requires managing multiple phone lines, scheduling translators as needed, maintaining the cleanliness and security of patient waiting areas, and safeguarding patient confidentiality in line with healthcare policies. The work environment is dynamic and requires physical stamina to stand, sit, and move around frequently, as well as the ability to lift light to moderate weights as necessary.

This position offers an excellent opportunity for individuals passionate about serving their community through healthcare support functions, seeking career growth, and contributing to an organization that values its workforce. At CHAS Health, challenging the status quo with innovation and compassion is encouraged, and employees are empowered to make a tangible difference in patients' lives and the overall community health landscape.