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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.92 - $31.25
Work Schedule
Standard Hours
Benefits
Annual milestone bonus
Medical insurance
Dental Insurance
Vision Insurance
Long-term care insurance
Life insurance
401(k) retirement plan
Paid Time Off
Tuition Assistance
Student loan repayment
Childcare Reimbursement
CME and license fee reimbursement
Job Description
CHAS Health is a community-focused healthcare organization committed to improving the well-being of the patients and neighborhoods it serves. As a reputable, patient-centered provider, CHAS Health prioritizes delivering high-quality, evidence-based care that is accessible and respectful to all individuals, regardless of their background or circumstances. Founded on core values such as social responsibility, respect for human dignity, entrepreneurship, and continuous quality improvement, CHAS Health fosters an inclusive and supportive environment not only for patients but also for staff and employees. This commitment to equity and excellence is reflected in each clinic and location, where dedicated professionals work to uphold the... Show More
Job Requirements
- HS diploma or equivalent preferred
- customer service experience preferred
- multi-line telephone experience preferred
- computer skills required
- basic math skills
- ability to spell accurately
- strong communication skills
- commitment to a respectful and inclusive workplace
- ability to stand, sit, and move frequently
- physical capability to lift up to 40 pounds occasionally
Job Qualifications
- HS diploma or equivalent preferred
- applicable additional schooling and/or formal training preferred
- customer service and multi-line telephone experience preferred
- computer skills required
- ability to spell accurately
- able to clearly communicate information to patients and gather information from patients
- must have basic math skills to calculate patient payments
- commitment to supporting a safe, respectful, equitable, and inclusive environment required
Job Duties
- Immediately greets patients upon arrival
- verifies appointment time, insurance and personal information, and collects co-pay
- schedules patient appointments based on established scheduling guidelines to ensure clinic can achieve target productivity expectations
- reconciles daily receipts/petty cash
- takes patient demographics over the phone and enters into electronic health records system (EHR)
- ensures accuracy and completion of intake forms before forwarding to appropriate department for processing
- professionally answers calls, takes messages and/or refers callers to appropriate individuals
- schedules translators as needed
- treats patients with highest respect in all functions of job and maintains patient confidentiality
- monitors patient waiting rooms for cleanliness and security
- performs other duties assigned, including supporting the CHAS Health Mission and Core Values
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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