Front of the House Manager - World of Beer

World of Beer (WOB) is a popular and dynamic restaurant and bar concept renowned for its extensive selection of craft beers and vibrant social atmosphere. With numerous locations across the United States, WOB offers guests a unique experience centered around great beer, delicious food, and a welcoming environment. The establishment is dedicated to providing exceptional customer service, maintaining high operational standards, and fostering a culture of growth and development among its employees. As a leader in the hospitality industry, WOB continually strives to create memorable experiences for its customers by combining an innovative menu with a lively brewery-inspired ambiance.

The role of Manager at WOB Bar & Kitchen is a critical leadership position responsible for driving the overall success and smooth operation of the restaurant. As the Manager, you will oversee all facets of daily operations including managing staff, ensuring quality customer service, driving sales, managing financial performance, and maintaining health and safety standards. This is a full-time exempt position offering a competitive salary with bonus potential. The ideal candidate is a highly motivated individual with proven hospitality or food service management experience, excellent interpersonal and communication skills, and a passion for creating a positive team environment.

As a WOB Manager, your primary focus will be achieving sales goals, maintaining operational excellence, and supporting and developing your team. This includes ensuring the highest standards of cleanliness, safety, and food quality; managing inventories and budgeting; training and coaching staff; and fostering a fun, productive workplace culture. Your leadership will help enhance customer satisfaction and promote the World of Beer brand by consistently delivering exceptional service and a premium experience.

You will be expected to demonstrate strong business acumen by monitoring store profitability, controlling costs, accurately managing financial reporting, and adhering to all company policies and local regulations. In addition, you will prioritize employee engagement and development through ongoing training, clear communication, feedback, and performance management. Maintaining compliance with labor laws and company programs while supporting a safe and inclusive work environment are also vital components of this leadership role.

The physical demands of this position require the ability to stand for extended periods, manage multiple tasks simultaneously in a fast-paced environment, and maintain excellent verbal communication skills in English. A food safety and alcohol awareness certification is required within 30 days of hire, ensuring adherence to regulatory standards. Flexibility to work varied schedules and some limited travel may be necessary.

Joining World of Beer means becoming part of a company that values its team members, encourages career advancement, and offers competitive pay and comprehensive benefits. If you are a dedicated professional passionate about hospitality, eager to grow your career, and ready to lead a dynamic team, this Manager role at WOB Bar & Kitchen could be the perfect fit.