Front of House -Team Member (Store 3)

Job Overview

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Benefits

Competitive hourly pay plus tips and regular tip-pool distributions
Flexible scheduling to support school, second jobs, or other commitments
Free or heavily discounted meals during shifts and employee discounts at all Bad Jimmy's locations
On-the-job training
Supportive managers
Clear opportunities for promotion within our expanding crew
Fun, team-driven culture with staff events and a lively workplace atmosphere
Weekly or biweekly pay
Chance to pick up extra shifts for additional earnings

Job Description

Bad Jimmy's is a vibrant, fast-casual dining establishment known for its dynamic and friendly atmosphere that caters to a diverse clientele seeking flavorful meals and excellent service. Renowned for blending quality food offerings with an inviting environment, Bad Jimmy's prides itself on its commitment to both customer satisfaction and employee development. Established with a mission to provide a memorable dining experience, the company cultivates a culture where teamwork, respect, and professionalism are paramount. Its multiple locations offer a lively workplace where staff members are encouraged to grow their skills and advance within the company. Bad Jimmy's stands out in the hospitality industry for its dedication to maintaining high standards in food quality, customer service, and employee well-being, making it a sought-after employer for those passionate about hospitality and customer engagement.

The role of a Front of House Team Member at Bad Jimmy's is integral to maintaining the welcoming and efficient environment that guests expect. This position involves greeting and seating guests with a positive and professional attitude, ensuring that each customer feels valued from the moment they arrive. You will be responsible for taking accurate orders using the POS system, which requires attention to detail and the ability to work efficiently during busy hours to keep service flowing smoothly. Delivering food and beverages promptly is crucial, as is assisting with drink runs and bussing tables when necessary to support the team.

Handling payments securely and responsibly, including cash and card transactions, is part of the role, alongside adhering to tip-pooling procedures that contribute to fair compensation among staff. Maintaining cleanliness and safety standards on the dining floor, resetting tables, and timely clearing ensures a pleasant dining experience and compliance with health regulations. During peak times, you will assist kitchen and bar staff by expediting orders and communicating guest needs effectively, demonstrating the importance of teamwork and proactive service.

Additionally, the position includes responsibilities such as opening and closing duties and basic sidework tasks, all performed in accordance with company policies and local regulations. This role is ideal for individuals who enjoy a fast-paced environment, are committed to exceptional customer service, and are interested in opportunities for growth within the company. Bad Jimmy's supports its employees with robust training programs and a supportive managerial team, fostering a culture that values hard work, positivity, and career progression.

Job Requirements

  • Friendly, outgoing demeanor with strong customer service orientation
  • Reliable availability for evenings, weekends, and holidays typical of hospitality schedules
  • Basic cash handling and comfort using a POS system
  • able to perform simple math quickly
  • Ability to stand and move for long periods and lift up to 30 lbs when assisting with set-up or bussing
  • Legal authorization to work in the U.S. and ability to meet any local age requirements for service staff

Job Qualifications

  • Friendly, outgoing demeanor with strong customer service orientation
  • Reliable availability for evenings, weekends, and holidays typical of hospitality schedules
  • Basic cash handling and comfort using a POS system
  • able to perform simple math quickly
  • Ability to stand and move for long periods and lift up to 30 lbs when assisting with set-up or bussing
  • Legal authorization to work in the U.S. and ability to meet any local age requirements for service staff
  • Experience in fast-casual, casual dining, or bar settings
  • Food handler certification or alcohol service training (TIPS/servsafe) a plus
  • Bilingual ability, especially Spanish, to better serve diverse guests
  • Demonstrated teamwork, punctuality, and interest in progressing to lead or supervisory roles

Job Duties

  • Greet and seat guests with a positive, professional attitude and maintain the dining room's welcoming vibe
  • Take accurate orders and operate the POS system efficiently to ensure smooth service flow
  • Deliver food and beverages promptly
  • assist with drink runs and bus tables as needed
  • Process payments, handle cash and card transactions responsibly, and follow tip-pooling procedures
  • Maintain cleanliness and safety standards on the floor, including reset of tables and timely clearing
  • Support kitchen and bar staff during peak times by expediting orders and communicating guest needs
  • Assist with opening, closing, and basic sidework tasks while adhering to company policies and local regulations

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