Front of House Team Member - Must be 18 years of age or older

Piada Italian Street Food is a passionate and innovative leader in the fast casual dining industry, specializing in bringing fresh, modern Italian cuisine to guests in a dynamic and welcoming environment. Known for their delicious made-to-order menu featuring tossed pastas, fresh chopped salads, and hand-rolled Piadas, Piada is committed to delivering an exceptional dining experience that combines quality food with genuine hospitality. As a rapidly growing brand, Piada places a strong emphasis on fresh ingredients, authentic recipes, and a friendly atmosphere that reflects the heart of Italian street food culture.

At Piada, the Front of House Team Member role is integral to creating memorable experiences for every guest who walks through the door. These team members act as the first point of contact and are responsible for delivering genuine hospitality by connecting with guests, sharing the story of Piada, and guiding them through the menu options. This position requires enthusiasm, excellent communication skills, and a passion for food service, blending efficiency with warmth to ensure customer satisfaction from greeting to order completion. Employees benefit from flexible schedules, industry-leading pay, and opportunities for career advancement within the company, alongside important benefits such as medical, dental, and vision insurance, tuition reimbursement, and parental leave.

The role involves more than just serving food; it encompasses educating guests about the diverse offerings, customizing meals to individual preferences, and ensuring orders are prepared accurately and efficiently according to Piada’s culinary standards. Front of House Team Members also contribute to maintaining cleanliness and safety protocols throughout the restaurant, adhering to sanitation regulations, and keeping their workstations well-stocked and organized. Those in this position enjoy a supportive and inclusive work environment where teamwork is paramount, and everyone is encouraged to cross-train in multiple roles to foster skill development and versatility.

Physical stamina is important in this fast-paced setting, with team members expected to stand for extended periods and perform tasks that require bending, leaning, reaching, and handling kitchen utensils. Successful candidates will thrive with clear communication abilities and the capacity to work effectively both independently and as part of a cohesive team under varying temperature conditions. Piada equips its team members with comprehensive training, quality tools, and detailed recipes to help them succeed and grow within the company.

The Piada Group is committed to equal employment opportunities and values diversity and inclusiveness in its workforce. They explicitly prohibit discrimination based on a wide range of protected characteristics and ensure employment decisions are made fairly and lawfully. Hiring at Piada includes consideration of background checks as permitted by law, reinforcing their commitment to creating a safe and welcoming workplace for all employees. Working at Piada offers not only a job but a pathway to develop a meaningful career in the vibrant fast-casual dining sector with a company that values quality, community, and employee growth.