Front of House Team Member - Hiring Immediately

Our establishment is a vibrant and customer-focused restaurant dedicated to delivering exceptional dining experiences. Known for its warm ambiance and friendly service, the restaurant prides itself on creating a welcoming environment for guests who seek quality food and a pleasant atmosphere. As part of a well-established hospitality business, our team members are integral to maintaining high standards of customer service and operational efficiency. We operate in a fast-paced, dynamic setting that values teamwork, communication, and a passionate approach to service. This position is an excellent opportunity to join a reputable company that offers competitive pay and the chance to grow within the hospitality industry.

The role of Front of House Team Member is pivotal in shaping the guest experience from the moment they enter our premises. Earning $12 per hour plus tips, this position requires a friendly, organized, and customer-oriented individual who thrives on interaction and providing outstanding service. As the first point of contact, the team member will be responsible for greeting guests warmly, assisting with orders, handling transactions with accuracy, and supporting overall restaurant operations to ensure a smooth and enjoyable dining experience. This job involves multitasking abilities and a proactive approach to problem-solving, particularly in managing guest concerns and coordinating with kitchen staff.

The Front of House Team Member will operate our point-of-sale (POS) system to process orders efficiently and accurately while making juices, smoothies, and espresso drinks. The role also includes running food to guests, following up on their satisfaction, and managing cash, credit card, and digital payment transactions securely. This position demands attention to detail, especially when verifying and redeeming promotions, gift cards, and loyalty points. Beyond guest interaction and transactions, the team member will handle packaging to-go orders, ensure the cleanliness and organization of the dining area and cashier station, restock necessary supplies, and communicate effectively with the kitchen. The ideal candidate is someone who can work well in a fast-paced environment, handle multiple tasks simultaneously, and maintain a positive attitude throughout their shift. Previous customer service or cashier experience is preferred but not required, and training on POS systems and restaurant procedures will be provided. Physical stamina is necessary to stand for extended periods and lift up to 20 pounds as needed. Flexibility to work evenings, weekends, and holidays is also essential for this role.