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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Up to $18.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Night Shifts
Benefits
401(k)
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Referral program
Vision Insurance
Job Description
Chick-fil-A is a leading fast-food restaurant chain known for its exceptional customer service and high-quality chicken sandwich offerings. Established with a commitment to hospitality and community values, Chick-fil-A has expanded across the United States, becoming a trusted brand for quick, delicious meals served in a welcoming environment. The Melrose Music City location of Chick-fil-A embodies these core values by providing an inviting atmosphere where customers receive friendly, efficient service from a dedicated team of professionals. This location is now actively seeking passionate individuals to join their restaurant team as Customer Service Team Members.
The role of a Customer Servic... Show More
The role of a Customer Servic... Show More
Job Requirements
- High school diploma or equivalent
- Basic math skills
- Ability to work various shifts including mornings evenings and nights
- Strong interpersonal and communication skills
- Physical ability to stand for long periods and perform cleaning tasks
- Willingness to learn and follow food safety practices
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is preferred but not required
- Basic math skills for cash handling and making change accurately
- Familiarity with food handling safety guidelines is a plus
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
Job Duties
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Handle customer inquiries and resolve any issues or complaints promptly
- Process customer transactions accurately and efficiently including cash handling and operating a point-of-sale (POS) system
- Maintain a clean and organized work area including sanitizing surfaces and equipment
- Assist in the kitchen with food preparation and assembly as needed
- Support the team by bussing tables restocking supplies and ensuring a smooth flow of operations
- Promote food service offerings and upsell products to maximize sales
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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