Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Up to $18.00
Work Schedule
Standard Hours
Flexible
Day Shifts
Night Shifts
Benefits
401(k)
Dental Insurance
employee discount
flexible schedule
Health Insurance
Paid Time Off
Paid training
Referral program
Vision Insurance
Job Description
Chick-fil-A is a leading fast-food restaurant chain known for its exceptional customer service and high-quality chicken sandwich offerings. Established with a commitment to hospitality and community values, Chick-fil-A has expanded across the United States, becoming a trusted brand for quick, delicious meals served in a welcoming environment. The Melrose Music City location of Chick-fil-A embodies these core values by providing an inviting atmosphere where customers receive friendly, efficient service from a dedicated team of professionals. This location is now actively seeking passionate individuals to join their restaurant team as Customer Service Team Members.
The role of a Customer Service Team Member at Chick-fil-A Melrose Music City is pivotal to maintaining the brand's reputation for excellent service and quality. This full-time position offers competitive pay, with wages up to $18 per hour, and the opportunity to work between 35 to 40 hours per week across a variety of shifts including morning, day, evening, and night. Team members play a vital role in ensuring that the customer experience is positive from the moment guests arrive until they leave the restaurant. Responsibilities cover a broad range of duties designed to support seamless restaurant operations. By greeting and assisting customers warmly, handling transactions accurately, and resolving any customer concerns promptly, team members contribute significantly to customer satisfaction and loyalty.
In addition to front-of-house responsibilities, Customer Service Team Members are also involved in maintaining cleanliness and food safety within the restaurant. This includes sanitizing surfaces and equipment regularly, helping with food preparation in the kitchen, and ensuring that the dining environment is tidy and well-organized. The role also involves upselling and promoting menu items to maximize sales, which helps the restaurant meet its business goals. Candidates do not necessarily need prior experience but should have basic math skills for handling cash and familiarity with food safety practices is advantageous.
Working at Chick-fil-A offers more than just a paycheck. The company places a strong emphasis on employee development and well-being, providing paid training to help new hires succeed in their roles. Employees benefit from a range of attractive perks including health, dental, and vision insurance, a 401(k) retirement plan, paid time off, and flexible scheduling to accommodate personal needs. Additional benefits like employee discounts and a referral program further enhance the overall employment experience. This role is ideal for individuals who enjoy dynamic work environments, value teamwork, and are eager to contribute to a positive customer service culture that Chick-fil-A is renowned for. Joining this team means becoming part of a community that strives for excellence and values every team member’s contribution.
The role of a Customer Service Team Member at Chick-fil-A Melrose Music City is pivotal to maintaining the brand's reputation for excellent service and quality. This full-time position offers competitive pay, with wages up to $18 per hour, and the opportunity to work between 35 to 40 hours per week across a variety of shifts including morning, day, evening, and night. Team members play a vital role in ensuring that the customer experience is positive from the moment guests arrive until they leave the restaurant. Responsibilities cover a broad range of duties designed to support seamless restaurant operations. By greeting and assisting customers warmly, handling transactions accurately, and resolving any customer concerns promptly, team members contribute significantly to customer satisfaction and loyalty.
In addition to front-of-house responsibilities, Customer Service Team Members are also involved in maintaining cleanliness and food safety within the restaurant. This includes sanitizing surfaces and equipment regularly, helping with food preparation in the kitchen, and ensuring that the dining environment is tidy and well-organized. The role also involves upselling and promoting menu items to maximize sales, which helps the restaurant meet its business goals. Candidates do not necessarily need prior experience but should have basic math skills for handling cash and familiarity with food safety practices is advantageous.
Working at Chick-fil-A offers more than just a paycheck. The company places a strong emphasis on employee development and well-being, providing paid training to help new hires succeed in their roles. Employees benefit from a range of attractive perks including health, dental, and vision insurance, a 401(k) retirement plan, paid time off, and flexible scheduling to accommodate personal needs. Additional benefits like employee discounts and a referral program further enhance the overall employment experience. This role is ideal for individuals who enjoy dynamic work environments, value teamwork, and are eager to contribute to a positive customer service culture that Chick-fil-A is renowned for. Joining this team means becoming part of a community that strives for excellence and values every team member’s contribution.
Job Requirements
- High school diploma or equivalent
- Basic math skills
- Ability to work various shifts including mornings evenings and nights
- Strong interpersonal and communication skills
- Physical ability to stand for long periods and perform cleaning tasks
- Willingness to learn and follow food safety practices
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience is preferred but not required
- Basic math skills for cash handling and making change accurately
- Familiarity with food handling safety guidelines is a plus
- Strong communication and interpersonal skills
- Ability to work effectively in a team environment
Job Duties
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner
- Handle customer inquiries and resolve any issues or complaints promptly
- Process customer transactions accurately and efficiently including cash handling and operating a point-of-sale (POS) system
- Maintain a clean and organized work area including sanitizing surfaces and equipment
- Assist in the kitchen with food preparation and assembly as needed
- Support the team by bussing tables restocking supplies and ensuring a smooth flow of operations
- Promote food service offerings and upsell products to maximize sales
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
