Front of House Team - Clairemont

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $17.25 - $20.00

Work Schedule

Weekend Shifts

Benefits

competitive pay

Employee Discounts

team environment

Tip Pool Participation

training provided

flexible scheduling

part-time hours

Job Description

Best Pizza & Brew is a vibrant and dynamic restaurant known for its delicious pizza offerings paired with a great selection of brews, creating an ideal casual dining experience for guests. Located in a lively environment, it caters to food lovers who appreciate quality cuisine served in a friendly and welcoming atmosphere. This establishment prides itself on delivering exceptional customer service, ensuring each guest feels valued and enjoys a memorable visit. The team at Best Pizza & Brew is dedicated to maintaining high standards of food quality, service excellence, and cleanliness, making it a favorite destination for families, friends, and pizza enthusiasts alike.

The Front of House Team Member role at Best Pizza & Brew is a pivotal position responsible for enhancing the guest experience by providing outstanding service in a fast-paced, team-oriented environment. Employees work under the direction of the General Manager and Shift Leads to execute responsibilities that ensure smooth restaurant operations and guest satisfaction. The role includes various assignments such as Busser, Food Runner, Cashier, Expediter, Bartender, Server, Delivery Driver, and Shift Lead, all contributing uniquely to the overall service flow.

Successful Front of House Team Members exhibit a proactive approach to their duties, display strong teamwork skills, and maintain a service-oriented mindset. They are engaged in tasks ranging from cleaning and resetting tables, pre-bussing, assisting with food and drink delivery, managing order accuracy, to maintaining sanitary and organized dining areas. Effective communication and a willingness to support colleagues are essential traits for excelling in this role. Additionally, the position requires adherence to safety and hygiene standards, including proper handwashing and cleaning protocols, contributing to a safe dining environment.

This part-time position offers competitive pay, employee discounts, and a collaborative team atmosphere, making it appealing for individuals passionate about working in the hospitality service industry. Flexibility is essential, as weekend, evening, and holiday availability is a must to meet the restaurant's operational hours. Employees who successfully complete their training become eligible to participate in the restaurant's tip pool, providing additional financial benefits. The role also requires employees to maintain necessary certifications such as a Food Handlers Card and Responsible Beverage Service Certification, ensuring compliance with health and safety regulations.

Joining Best Pizza & Brew means becoming part of a supportive team dedicated to delivering excellent food service and creating enjoyable experiences for every guest. Whether working as a server, cashier, or delivery driver, Front of House Team Members play a critical role in representing the brand, maintaining quality standards, and fostering a warm and inviting atmosphere for all patrons. This role is ideal for individuals who thrive in dynamic settings, enjoy interacting with people, and take pride in contributing to a high-energy and customer-focused restaurant environment.

Job Requirements

Be willing and able to help the team to support the delivery of a top-notch guest experience
possess a service-oriented mindset: outstanding customer service skills, effective interpersonal skills, and have a desire to help others
previous experience working in the hospitality and service industry is a plus
clear and effective communication skills, both written and verbal
ability to stay organized, prioritize work, and ensure timely task completion in a busy, fast paced, and often changing environment
possess and maintain all appropriate certifications: Food Handlers Card and RBS Certification
delivery drivers: possess and maintain an active driver license
weekend, evening, and holiday availability is a must

Job Qualifications

Possess a service-oriented mindset with outstanding customer service skills
effective interpersonal skills and desire to help others
clear and effective written and verbal communication skills
ability to stay organized and prioritize work in a busy, fast-paced environment
willingness to support team efforts to deliver top-notch guest experience
possess and maintain Food Handlers Card and RBS Certification
delivery drivers must have and maintain an active driver license
weekend, evening, and holiday availability

Job Duties

Clean and reset tables in the dining area
pre-bus guests tables proactively and efficiently
monitor bus stations and take dirty dishes to the dishwashing area
sweep dining area and maintain cleanliness of trash cans
promptly clean spills and accidents following proper procedures
pick up guest orders from the food window and verify with Expo
pull numbers from tables when orders are complete
check with bar for drinks to be delivered to guests
communicate guest needs and additional orders with Expo, Shift Lead, and Server
help with pre-bussing and bring out guest needs such as napkins and condiments
assist team with restocking expo and drink stations, cashier support, and refilling drinks
acknowledge all guests entering and exiting with genuine greetings and thank you
take accurate food and drink orders and explain service style to new guests
share specials and offer suggestions
take accurate pick-up and delivery orders and confirm contact information
ensure orders are entered correctly into POS and payments processed
assist with keeping restaurant operations smooth by restocking and wiping surfaces when not busy