Front of House Supervisor (Team Lead)

Topgolf Entertainment Group is a leading global sports and entertainment community that offers a unique blend of games, food, and music to create memorable experiences for guests of all ages. With venues across multiple countries, Topgolf combines technology and hospitality to deliver engaging social sports experiences that appeal to diverse audiences. The company prides itself on fostering an inclusive and respectful environment for both guests and employees, emphasizing equal opportunity, diversity, and community involvement. Being a part of Topgolf means joining a dynamic environment where passion for innovation meets top-notch customer service. Employment at Topgolf is typically on a full-time or part-time basis, with competitive salaries and a comprehensive benefits package designed to support the well-being and professional growth of its team members.

The available role is a leadership position focused on overseeing and guiding team members to achieve performance targets while maintaining high standards of service quality and operational efficiency. The role requires strong interpersonal and problem-solving skills, as well as the ability to inspire and motivate a diverse team. The successful candidate will play a critical role in promoting a positive and inclusive workplace culture, ensuring compliance with company policies and safety standards, and enhancing the overall guest experience through collaboration with other departments. Duties also include monitoring team performance, providing coaching and constructive feedback, and preparing performance reports. This position demands flexibility to work varied shifts, including evenings, weekends, and holidays, and the physical ability to stand and walk for extended periods, including navigating stairs. This leadership opportunity at Topgolf is ideal for individuals looking to advance their careers in hospitality management within a vibrant and fast-growing entertainment company that values innovation, teamwork, and community engagement. The role offers the chance to contribute to a dynamic team and take part in delivering unmatched entertainment experiences to guests worldwide.