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Chick-fil-A logo

Front-of-House Supervisor

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Free Meals
Corporate discount program
scholarships
Medical insurance
Vision Insurance
Dental Insurance

Job Description

Chick-fil-A is a renowned fast-food restaurant chain known for its dedication to excellent customer service and quality food. With a commitment to providing a welcoming and friendly atmosphere, Chick-fil-A has become a leader in the restaurant industry, consistently emphasizing its core values and community involvement. This establishment is celebrated for fostering a positive work environment and encouraging employee growth and development through various programs, including scholarships and continuous training.

The role of a Front-of-House Supervisor at Chick-fil-A is a vital position that directly influences the guest experience and overall restaurant performance. This supervisory role involves working closely with the G... Show More

Job Requirements

  • Manager's Food Handler’s License
  • Minimum education experience: high school diploma or GED
  • Experience preferred but not absolute
  • 2+ years in the restaurant industry
  • Chick-fil-A experience a plus

Job Qualifications

  • High school diploma or GED
  • Preferred experience in the restaurant industry
  • Manager’s Food Handler’s License
  • Experience in a leadership role is preferred
  • Familiarity with Chick-fil-A service standards is a plus

Job Duties

  • Showing up on time and in a complete uniform for every shift
  • Helping to open and close the restaurant
  • Completing daily set-ups for the front counter as requested by the Director
  • Conducting daily mini-meetings with the Guest Services Director to assess restaurant needs
  • Helping to grow sales through suggestive selling
  • Generating ideas to create an effective front counter environment
  • Pushing the team to provide Chick-fil-A’s Recipe for Service and Second Mile Service behaviors
  • Maintaining task checklists for the front counter
  • Ensuring cleanliness of counters, registers, ice bins, cabinets, beverage equipment, and bagging station
  • Performing daily uniform inspections and noting pieces that need replacement
  • Allowing disciplinary issues and employee disputes to be handled by the Guest Services Director and Human Resources Director
  • Gathering information for worker’s compensation claims
  • Completing any other tasks related to the area as deemed necessary by the Guest Services Director or Owner/Operator

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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