Job Overview
Work Schedule
Weekend Shifts
Benefits
Free play
1/2 price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) team member match
Free mental well-being platform
Job Description
Topgolf Entertainment Group is a global sports and entertainment company renowned for its innovative approach to combining competitive golf with a unique social experience. Founded to provide a fun and inclusive environment for people of all skill levels, Topgolf has established itself as a leader in the entertainment industry by blending state-of-the-art technology, exceptional food and beverage offerings, and engaging events. The company operates numerous venues across various regions, each designed to deliver memorable experiences for guests and foster a culture of teamwork and excellence for its employees.
The role available is a leadership position aimed at driving team performance and operational excellence within a Topgolf venue. This position is perfect for a motivated individual with proven leadership capabilities who can guide, develop, and inspire a diverse team in a fast-paced, dynamic environment. The successful candidate will be responsible for providing hands-on leadership and coaching, ensuring high levels of employee engagement, and maintaining standards that meet or exceed company policies as well as safety regulations. They will be instrumental in coordinating with multiple departments to guarantee smooth operations and superior guest experiences, which are core to Topgolf's brand promise.
This role requires a proactive approach to problem-solving, the ability to manage operational challenges efficiently, and a commitment to fostering a positive workplace culture that supports associate development. Regular monitoring and reporting on team performance metrics will be key to identifying opportunities for improvement and driving continuous growth. The candidate will have the chance to contribute directly to the success of the venue by implementing strategies that enhance both employee satisfaction and customer service quality. In addition to competitive compensation, employees at Topgolf enjoy a comprehensive benefits package and an inclusive work environment that values diversity and equal opportunity.
The role available is a leadership position aimed at driving team performance and operational excellence within a Topgolf venue. This position is perfect for a motivated individual with proven leadership capabilities who can guide, develop, and inspire a diverse team in a fast-paced, dynamic environment. The successful candidate will be responsible for providing hands-on leadership and coaching, ensuring high levels of employee engagement, and maintaining standards that meet or exceed company policies as well as safety regulations. They will be instrumental in coordinating with multiple departments to guarantee smooth operations and superior guest experiences, which are core to Topgolf's brand promise.
This role requires a proactive approach to problem-solving, the ability to manage operational challenges efficiently, and a commitment to fostering a positive workplace culture that supports associate development. Regular monitoring and reporting on team performance metrics will be key to identifying opportunities for improvement and driving continuous growth. The candidate will have the chance to contribute directly to the success of the venue by implementing strategies that enhance both employee satisfaction and customer service quality. In addition to competitive compensation, employees at Topgolf enjoy a comprehensive benefits package and an inclusive work environment that values diversity and equal opportunity.
Job Requirements
- High school diploma or equivalent work experience
- Proven experience in a leadership or supervisory role
- Excellent communication, interpersonal, and problem-solving skills
- Strong organizational and time-management abilities
- Ability to motivate and inspire a diverse team to achieve goals
- Proficiency in relevant software and tools
- Knowledge of industry-specific regulations and best practices
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
Job Qualifications
- High school diploma or equivalent work experience
- Proven experience in a leadership or supervisory role
- Excellent communication, interpersonal, and problem-solving skills
- Strong organizational and time-management abilities
- Ability to motivate and inspire a diverse team to achieve goals
- Proficiency in relevant software and tools
- Knowledge of industry-specific regulations and best practices
Job Duties
- Provide leadership and guidance to team members to achieve performance targets
- Monitor and evaluate team performance, providing regular feedback and coaching
- Collaborate with other departments to ensure seamless workflow and quality service delivery
- Identify and resolve operational issues and guest concerns promptly
- Promote a positive and inclusive team culture, fostering associate engagement and development
- Ensure compliance with company policies, procedures, and safety standards
- Prepare and present regular reports on team performance and key metrics
- Perform other operational duties as assigned by your manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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