Job Overview
Work Schedule
Weekend Shifts
Benefits
Free play
Half price food
Health Insurance
Dental Insurance
Vision Insurance
401(k) playmaker match
Mental well-being platform
Job Description
Topgolf Entertainment Group is a premier global sports and entertainment community known for its innovative approach to providing guests with immersive and engaging experiences. With locations worldwide, Topgolf combines technology, entertainment, and hospitality to create a unique environment where guests can enjoy games, food, and socializing. The company is committed to fostering an inclusive culture that embraces diversity and promotes equity, ensuring a welcoming atmosphere for its guests, associates, and business partners alike. As an organization, Topgolf values the growth and development of its team members and strives to provide a positive work environment that supports career advancement and personal achievement.
The role in focus is a leadership position within Topgolf, responsible for guiding and motivating team members to achieve set performance targets. This role requires an individual who can seamlessly collaborate with other departments to maintain smooth operations and deliver high-quality service to guests. The position demands proactive resolution of operational challenges and guest concerns to uphold the company’s standards. Additionally, this leadership role involves fostering a positive and inclusive team culture, promoting associate engagement and development, and ensuring adherence to company policies, procedures, and safety standards. The incumbent will also be responsible for preparing and presenting regular performance reports that track key metrics and operational outcomes, supporting continuous improvement. This position typically involves working varied shifts, including evenings, weekends, and holidays, to meet operational needs.
Topgolf offers its employees a comprehensive benefits package that goes beyond basic compensation, including health, dental, and vision insurance, 401(k) playmaker match, access to a free mental well-being platform, and exclusive perks like free play and discounted food. The company is dedicated to equal opportunity employment and takes active measures to prevent discrimination and harassment, promoting a respectful and equitable workplace for all team members. Candidates interested in contributing to a dynamic and vibrant community with opportunities for leadership growth will find this role rewarding. Topgolf also participates in E-Verify to ensure a lawful work environment and complies with all applicable employment laws and regulations.
The role in focus is a leadership position within Topgolf, responsible for guiding and motivating team members to achieve set performance targets. This role requires an individual who can seamlessly collaborate with other departments to maintain smooth operations and deliver high-quality service to guests. The position demands proactive resolution of operational challenges and guest concerns to uphold the company’s standards. Additionally, this leadership role involves fostering a positive and inclusive team culture, promoting associate engagement and development, and ensuring adherence to company policies, procedures, and safety standards. The incumbent will also be responsible for preparing and presenting regular performance reports that track key metrics and operational outcomes, supporting continuous improvement. This position typically involves working varied shifts, including evenings, weekends, and holidays, to meet operational needs.
Topgolf offers its employees a comprehensive benefits package that goes beyond basic compensation, including health, dental, and vision insurance, 401(k) playmaker match, access to a free mental well-being platform, and exclusive perks like free play and discounted food. The company is dedicated to equal opportunity employment and takes active measures to prevent discrimination and harassment, promoting a respectful and equitable workplace for all team members. Candidates interested in contributing to a dynamic and vibrant community with opportunities for leadership growth will find this role rewarding. Topgolf also participates in E-Verify to ensure a lawful work environment and complies with all applicable employment laws and regulations.
Job Requirements
- High school diploma or equivalent work experience
- Proven experience in a leadership or supervisory role
- Excellent communication, interpersonal, and problem-solving skills
- Strong organizational and time-management abilities
- Ability to motivate and inspire a diverse team to achieve goals
- Proficiency in relevant software and tools
- Knowledge of industry-specific regulations and best practices
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
Job Qualifications
- High school diploma or equivalent work experience
- Proven experience in a leadership or supervisory role
- Excellent communication, interpersonal, and problem-solving skills
- Strong organizational and time-management abilities
- Ability to motivate and inspire a diverse team to achieve goals
- Proficiency in relevant software and tools
- Knowledge of industry-specific regulations and best practices
- Availability to work varied shifts, including evenings, weekends and holidays
- Ability to stand and walk for long periods of time including maneuvering up and down stairs
Job Duties
- Provide leadership and guidance to team members to achieve performance targets
- Monitor and evaluate team performance, providing regular feedback and coaching
- Collaborate with other departments to ensure seamless workflow and quality service delivery
- Identify and resolve operational issues and guest concerns promptly
- Promote a positive and inclusive team culture, fostering associate engagement and development
- Ensure compliance with company policies, procedures, and safety standards
- Prepare and present regular reports on team performance and key metrics
- Perform other operational duties as assigned by your manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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