Front of House Supervisor

Boston Pizza is one of Canada's leading casual dining restaurants, known for its welcoming atmosphere, quality food, and exceptional service. Established over 50 years ago, Boston Pizza has built a strong reputation and has been recognized as one of Canada's 50 Top Managed Companies for over 20 years consecutively. The company prides itself on its commitment to integrity, philanthropy, innovation, and the personal growth and development of its team members. Known for a culture that values respect, inclusivity, and community involvement, Boston Pizza focuses heavily on providing flexible work schedules that promote a healthy work-life balance. Employees enjoy access to leadership training programs, mentorship opportunities, scholarship programs, and dynamic pathways for career advancement both within individual restaurants and at the company’s head office.

The Front of House (FOH) Supervisor role at Boston Pizza plays a critical part in maintaining the restaurant's operational excellence and delivering memorable guest experiences. Reporting directly to the General Manager, the FOH Supervisor supports the daily operations of the restaurant by leading and coaching the front of house team members. This position requires demonstrating outstanding leadership by working alongside the team 'shoulder to shoulder' and fostering an environment that supports learning and development in real-time. The supervisor is responsible for encouraging a safe, fun, and positive workplace culture that reflects Boston Pizza's brand standards and commitment to hospitality.

In this role, the FOH Supervisor champions the 'Foundations of Hospitality' and ensures that all team members uphold the brand's high standards of food safety and service excellence. They actively identify development opportunities within the team and collaborate with Assistant General Managers and FOH Managers to support continuous improvement. Effective communication, strong organizational skills, and the ability to thrive in a fast-paced environment are essential for success. The position is part-time with a competitive hourly wage ranging between CAD $18.00 and CAD $21.00, making it an ideal opportunity for individuals who are passionate about hospitality and enjoy fast-paced, dynamic work settings.

Working at Boston Pizza means more than just a job; it means joining a community that values your input, offers rewarding experiences, and provides meaningful opportunities for growth. From the flexible scheduling that respects your lifestyle to the engaging leadership programs and recognition initiatives, Boston Pizza strives to create an environment where team members feel valued and empowered to excel. Because of this commitment, Boston Pizza continuously ranks as a top employer in the Canadian hospitality industry, attracting motivated individuals who are eager to contribute to and grow with this iconic brand.