Buffalo Wild Wings logo

Front of House Server

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

fun and high-energy work environment
weekly pay
flexible scheduling
Discounts on shift meals and family dining
Industry-leading training programs
Career growth opportunities
Paid Time Off
401(k) retirement plan with company match
tuition reimbursement assistance
Medical insurance
Dental Insurance
Vision Insurance
Community involvement program
Cash Referral Program
Wellbeing Support Tools
Employee Recognition Program
Slip resistant shoes program
Charitable involvement initiatives
Training Contests
Igniting Dreams Grant Program
PerkSpot Discount Program

Job Description

Buffalo Wild Wings is a renowned casual dining sports bar and restaurant chain celebrated for its lively atmosphere, wide selection of wings, and commitment to delivering an exceptional guest experience. Established with a passion for great food and sports entertainment, Buffalo Wild Wings has positioned itself as a premier destination where friends and families can gather to enjoy delicious meals, refreshing drinks, and the excitement of watching their favorite games. With numerous locations across the country, the brand prides itself on its energetic environment, enthusiastic service, and dedication to community involvement. Known for offering a variety of flavorful wing sauces and a comprehensive menu that caters to diverse tastes, Buffalo Wild Wings creates an immersive dining experience that goes beyond just food—it’s about culture, connection, and celebration.

The role of Front of House Server at Buffalo Wild Wings is a vibrant, customer-focused position designed for individuals who thrive in a fast-paced, dynamic environment. As a Front of House Server, you are much more than someone who simply takes orders; you become the chief experience creator for every guest who walks through the door. Your primary responsibility is to elevate each dining moment by guiding guests through the menu with enthusiasm, attentiveness, and expert knowledge. This role involves being a high-energy host and attentive organizer, fostering an atmosphere that feels welcoming and exciting. You play a crucial part in transforming what might be a routine meal into a memorable occasion that leaves guests eager to return.

Having a natural knack for creating a warm, inviting, and energetic environment is essential for success in this role. You will be the face of the restaurant, ensuring that every guest feels uniquely valued and appreciated while maintaining exceptional attention to detail in managing their dining experience. Strong multi-tasking skills and a dedication to delivering superior service contribute to seamless service flow and guest satisfaction.

The position offers more than just the chance to work in a fun and engaging environment where the big game is always playing. Buffalo Wild Wings supports its employees with weekly pay, flexible scheduling options, and generous discounts on meals during shifts and family dining. Employees have access to top-tier training programs, ongoing learning opportunities, and clear career advancement pathways, making this an excellent opportunity for those looking to grow within the hospitality industry.

Additional benefits include paid time off, participation in a 401(k) retirement plan with a company match, tuition reimbursement assistance, and comprehensive medical, dental, and vision insurance plans. The company places strong emphasis on community involvement and employee wellbeing, offering programs such as the Champions of Hope Community Involvement Program, Journey Wellbeing Support Tools, and the Igniting Dreams Grant Program. Furthermore, employees can partake in training contests, receive exclusive discounts through the PerkSpot Discount Program, and benefit from a robust recognition program that acknowledges outstanding performance.

Safety is also a priority at Buffalo Wild Wings, with provisions such as access to slip-resistant shoes programs to ensure a safe workplace. Engagement in community and charitable initiatives further reflects the company’s commitment to fostering a positive impact beyond their restaurant walls.

In summary, the Front of House Server role at Buffalo Wild Wings offers a unique blend of a high-energy, interactive work environment, opportunities for professional growth, and a wide variety of employee benefits. It is an ideal position for individuals seeking to combine their love for hospitality, sports, and excellent service to create unforgettable guest experiences while advancing their careers in the vibrant food and beverage industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or server role preferred
  • Ability to work in a fast-paced, team-oriented environment
  • Strong communication and interpersonal skills
  • Availability to work flexible shifts including evenings, weekends, and holidays
  • Ability to stand for extended periods and carry trays
  • Commitment to providing excellent customer service and maintaining cleanliness and safety standards

Job Qualifications

  • Possesses a natural knack for creating an energetic and genuinely welcoming environment, making every guest feel uniquely important
  • Excels at organizing the guest experience, demonstrating exceptional attention to detail, strong multi-tasking abilities, and a heartfelt dedication to delivering superior service

Job Duties

  • Warmly greet all guests and guide them through the dining experience with enthusiasm and expertise
  • Accurately take food and beverage orders, offering personalized suggestions and answering questions about the menu, ingredients, and preparation
  • Deliver food and drinks promptly and correctly, ensuring high quality and presentation standards are met
  • Monitor dining areas to proactively anticipate guest needs, promptly addressing any concerns or requests
  • Process payments accurately and efficiently, handling cash and electronic transactions
  • Maintain cleanliness and organization of all assigned stations, including table maintenance and resetting
  • Adhere to all safety and sanitation standards, including responsible alcohol service guidelines
  • Collaborate effectively with kitchen staff, bartenders, and other front-of-house team members to ensure smooth service flow

Job Criteria

Experience

Entry Level (1-2 years)


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